Delivery Technician Trainee: 3‑Month Training Path

John Lewis Partnership; West of England; On-site; GBP 22,000 - 26,000; Full time

Job summary

John Lewis Partnership is seeking a Driver Technician Trainee to join a 3-month programme, progressing to a fully qualified Customer Delivery Technician with a C1 driving licence. You will be part of a two-person delivery crew, delivering and installing products at customers' homes, including large items like furniture and appliances.

The role involves heavy lifting and requires a full driving licence, good customer service skills, and a strong interest in home installations.

Qualifications

• UK B-category manual driving licence with no more than 6 points.
• Experience in a customer-facing role is required.
• Excellent verbal communication skills in person and over the phone.
• Good understanding of technology and an interest in installation.

Responsibilities

• Be an ambassador for the John Lewis brand with outstanding customer service.
• Perform daily checks and assist in loading the vehicle for deliveries, coordinating with the warehouse.
• Respect customers' homes and handle issues to find the best solution.
• Install products (e.g., wall-mount TVs, appliances) and demonstrate operation to customers.
• Stay updated on new products and technologies to excel in the role.
• Comply with driving regulations and Working Time Directive for safety.

Skills

Full UK B-category licence

Customer-facing experience

Verbal communication

Interest in installation/tech

Job description

John Lewis Partnership is seeking a Driver Technician Trainee to join a 3-month programme, progressing to a fully qualified Customer Delivery Technician with a C1 driving licence. You will be part of a two-person delivery crew, delivering and installing products at customers' homes, including large items like furniture and appliances.

The role involves heavy lifting and requires a full driving licence, good customer service skills, and a strong interest in home installations.