Flexible Front Desk & Admin Coordinator

Bupa UK; Dartford; On-site; GBP 24,000 - 29,000; Full time

Benefits offered by this job

25 days holiday

Bupa health insurance

Long service rewards

Travel loan

Wagestream access

Pension plans

My Bupa Extras

Job summary

Mindplace Dartford within Bupa is seeking a dedicated Administrative Assistant to manage receptionist and admin duties across the centre, ensuring smooth daily operations and outstanding customer care for both adults and children.

This full-time role is 40 hours weekly, with shifts between 8am-10pm and Saturday 9am-5pm. Salary £26,800 per annum with excellent benefits. You’ll be part of a team that puts patients first and supports the broader care mission.

Qualifications

• Excellent communication skills both written and verbal.
• Deliver outstanding customer service by being friendly and welcoming.
• Administrative and reception experience.
• Well organised, reliable and proactive attitude.
• Computer literate with basic software skills.
• Knowledge of medical terminology is desirable.

Responsibilities

• Greet customers and support the customer journey through the centre to checkout.
• Answer and forward incoming queries by phone and email.
• Maintain a well presented reception and waiting areas.
• Dispatch customer reports within the required time frame.
• Ensure correct paperwork and appointment packs are ready.
• Manage invoices, payments and supplier communications.
• Organise documents and prioritise to meet deadlines.
• Assist in bookings of mammograms and referrals where applicable.
• Handle post tasks and generate letters as required.
• Monitor stocks and order goods when needed.

Skills

Communication skills

Customer service

Administrative experience

Reception experience

Organised

Computer literacy

Medical terminology knowledge

Tools

Microsoft Office

Job description

Mindplace Dartford within Bupa is seeking a dedicated Administrative Assistant to manage receptionist and admin duties across the centre, ensuring smooth daily operations and outstanding customer care for both adults and children.

This full-time role is 40 hours weekly, with shifts between 8am-10pm and Saturday 9am-5pm. Salary £26,800 per annum with excellent benefits. You’ll be part of a team that puts patients first and supports the broader care mission.