Flexible Administrator/Crisis Worker-Penrith Cumbria 24 -36 Hrs

Securitas UK; Penrith; Hybrid; GBP 17,000 - 25,000; Part time

Job summary

Securitas UK is hiring a Flexible Administrator/Crisis Worker for The Bridge Way SARC in Cumbria. You will be the first point of contact for service users, preparing patients and assisting in the forensic process and evidence collection.

The role requires safeguarding knowledge, confidentiality, Advanced DBS and Police vetting, and a UK driving license. You will work 24–36 hours per week with 12-hour shifts, and a pro rata salary of £29,453.89.

Qualifications

• Good IT skills.
• Experience in a supportive or customer focused environment.
• Knowledge and understanding of Safeguarding Children and Adults.
• Knowledge and understanding of Confidentiality.
• Experience completing administrative duties.
• This post has a genuine occupational qualification for females only.
• UK driving licence is required and access to a vehicle.
• Advanced DBS and Level 2 Police vetting will be required.

Responsibilities

• 1st point of contact for service users.
• Administration and support process for service users and their family, including preparing the patient and assisting in collecting forensic evidence.
• Assist the SARC Manager with day-to-day running of the centre.
• Maintain high standard of DNA anticontamination between forensic cases (cleaning).
• Assist patients and liaise with other agencies regarding service user pathway management.
• Assist with preparation, service user support and acting as an advocate during the time at the SARC.
• Liaise with Police, NHSE, ISVA and Social Services; be a key player within the SARC team and wider company network.

Skills

IT skills

Customer focus

Safeguarding

Confidentiality

Administrative duties

Female only

UK driving licence

Advanced DBS & vetting

Job description

Job Description

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Key Responsibilities will include:

• 1st point of contact for service users.
• Administration and support process of an service users and their family visiting the centre, including preparing the patient and assisting in the collecting of forensic evidence.
• Support the SARC Manager with day to day running of the centre.
• ensuring that a high standard of DNA anticontamination is maintained between forensic cases (cleaning).
• Assisting patients and liaising with other agencies regarding the management of the service user pathway.
• Assisting with preparation, service user support and acting as an advocate during their time at the SARC.
• Liaise closely with wider stakeholders such as Police, NHSE, ISVA and Social services.
• Be a key player within the SARC team and wider company network.

Essential Skills Required:

• Good IT skills.
• Experience working in a supportive or customer focused environment.
• Knowledge and understanding of Safeguarding Children and Adults
• Knowledge and understanding of Confidentiality
• Experience completing administrative duties.
• Because of the nature of the Sexual Offence Examiner, applications are invited from females only. This post has a genuine occupational qualification under the Sex Discrimination Act, Section 7(2)b and 7(2)e.
• Whilst the position may be based from one location, additional travel may be a requirement of the role across SARC's, therefore a UK driving license is required for this role and access to a vehicle.
• Advanced DBS and level 2 Police vetting will be required

Desirable Skills:

• Experience of working with individuals who may have complex needs
• Experience of working with individuals who have experienced sexual assault/ violence
• Experience of creating and utilizing resources and use of distraction techniques
• Project development and outreach
• Training and presentation skills

About the Role

Location: The Bridge Way SARC, Cumbria

Additional Locations: Cumbria for off site medicals

Salary: £29,453.89 pro rata based on 42 hours per week (£13.45 per hour)

This vacancy is for 24 - 36 hours per week.

Rota Patterns : 12 hour shifts Monday - Sunday 9am- 9pm

Are you looking for a new and exciting alternative career path within the Health & Justice care sector? This is the perfect opportunity for a compassionate person to join a growing, innovative and market-leading service provider within Sexual Assault Referral Centres (SARC).

The role of Flexible Administrator/Crisis Worker is critical in providing victims of sexual assault with the dedicated support and care required. Acting as the advocate for patients who attend the centre, you will empower service users to feel in control and be able to support during the forensic process andadministration to manage patient care pathways and day to day service delivery.