Flexible Administrator/Crisis Worker-Hull -12 hrs

Securitas UK; Hull and East Yorkshire; Hybrid; GBP 25,000 - 31,000; Part time

Job summary

Securitas UK is seeking a Flexible Administrator/Crisis Worker for The Casa Suite SARC in Hull. You will be the first point of contact for service users, provide administration and advocacy, and support the forensic process within a 12-hour-per-week role.

Location-based role with shifts 9am–9pm across 12 hours weekly, enabling compassionate support for victims of sexual assault and collaboration with Police, NHS and social services.

Qualifications

• Good IT skills.
• Experience in a supportive or customer-focused environment.
• Knowledge of Safeguarding Children and Adults.
• Knowledge of Confidentiality.
• Experience completing administrative duties.
• Female-only role under Sex Discrimination Act.

Responsibilities

• 1st point of contact for service users.
• Admin and support process for service users and their families visiting the centre, including preparing the patient and collecting forensic evidence.
• Support the SARC Manager with day-to-day running of the centre.
• Maintain high DNA anti-contamination standards between forensic cases (cleaning).
• Assist patients and liaise with other agencies regarding the service user pathway.
• Assist with preparation, service user support and advocacy during their time at the SARC.
• Liaise with Police, NHSE, ISVA and Social services.
• Be a key player within the SARC team and wider company network.

Skills

Good IT skills

Customer focused environment

Safeguarding Children and Adults

Confidentiality

Administrative duties

Female candidates only

UK driving licence

Advanced DBS & Police vetting

Tools

None

Job description

Job Description

Key Responsibilities will include:

• 1st point of contact for service users.
• Administration and support process of an service users and their family visiting the centre, including preparing the patient and assisting in the collecting of forensic evidence.
• Support the SARC Manager with day to day running of the centre.
• ensuring that a high standard of DNA anticontamination is maintained between forensic cases (cleaning).
• Assisting patients and liaising with other agencies regarding the management of the service user pathway.
• Assisting with preparation, service user support and acting as an advocate during their time at the SARC.
• Liaise closely with wider stakeholders such as Police, NHSE, ISVA and Social services.
• Be a key player within the SARC team and wider company network.

Essential Skills Required:

• Good IT skills.
• Experience working in a supportive or customer focused environment.
• Knowledge and understanding of Safeguarding Children and Adults
• Knowledge and understanding of Confidentiality
• Experience completing administrative duties.
• Because of the nature of the Sexual Offence Examiner, applications are invited from females only. This post has a genuine occupational qualification under the Sex Discrimination Act, Section 7(2)b and 7(2)e.
• Whilst the position may be based from one location, additional travel may be a requirement of the role across SARC's, therefore a UK driving license is required for this role and access to a vehicle.
• Advanced DBS and level 2 Police vetting will be required

Desirable Skills:

• Experience of working with individuals who may have complex needs
• Experience of working with individuals who have experienced sexual assault/ violence
• Experience of creating and utilizing resources and use of distraction techniquesProject development and outreach
• Training and presentation skills

About the Role

Location: The Casa Suite SARC, Hessle Road, Hull, HU4 6RD

Additional Locations:

• South Yorkshire SARC
• West Yorkshire SARC
• North Yorkshire SARC

Salary: £28,051.32 pro rata based on 40 hours per week.

This vacancy is for 12 hours per week.

Shift Covering 24/7, 9am to 9pm.

Are you looking for a new and exciting alternative career path within the Health & Justice care sector? This is the perfect opportunity for a compassionate person to join a growing, innovative and market-leading service provider within Sexual Assault Referral Centres (SARC).

The role of Flexible Administrator/Crisis Worker is critical in providing victims of sexual assault with the dedicated support and care required. Acting as the advocate for patients who attend the centre, you will empower service users to feel in control and be able to support during the forensic process andadministration to manage patient care pathways and day to day service delivery.