Fleet Reservations & Vehicle Admin Specialist

Days Fleet; Swansea; On-site; GBP 18,000 - 22,000; Full time

Benefits offered by this job

Competitive salary

6.2 weeks annual leave

Contributory pension

Life Assurance (death in service)

Staff discounts

Free on-site parking

Cycle to work

Job summary

Day’s Rental in Swansea is seeking a full-time administrator to support vehicle rental inquiries and fleet service requirements. You will report to the Central Reservations and VMS Manager and work with a friendly team to deliver excellent customer service.

The role emphasizes strong communication skills, initiative, and the ability to interpret customer needs to propose suitable rental solutions. Applicants should be able to work independently or as part of a team, be computer literate, and be

Qualifications

• Desirable vehicle administration or call centre experience.
• Excellent written and telephone communication skills.
• Ability to interpret customer requirements and guide to appropriate vehicle rental solution.
• Ability to work on own initiative as well as in a team.

Responsibilities

• Report to the Central Reservations and VMS Manager.
• Support our customers’ fleet service requirements.
• Serve customer rental enquires.

Skills

Vehicle administration

Call centre experience

Customer service

Communication skills

Teamwork

Computer literacy

UK eligibility

Job description

Day’s Rental in Swansea is seeking a full-time administrator to support vehicle rental inquiries and fleet service requirements. You will report to the Central Reservations and VMS Manager and work with a friendly team to deliver excellent customer service.

The role emphasizes strong communication skills, initiative, and the ability to interpret customer needs to propose suitable rental solutions. Applicants should be able to work independently or as part of a team, be computer literate, and be