Fleet & Logistics operations specialist

Next Mile Transport Limited; Ipswich; On-site; GBP 28,000 - 36,000; Full time

Job summary

Next Mile Transport Limited is seeking a Fleet & Logistics Operations Specialist to coordinate daily fleet activities on-site across multiple locations. You will dispatch vehicles, plan routes, and schedule drivers to support final-mile and regional operations.

The role requires strong experience with TMS and telematics, plus excellent communication with drivers and customers to maintain on-time performance and service quality.

Qualifications

• Experience coordinating fleet, planning transport and final-mile operations.
• Proficiency with TMS, GPS/telematics and related digital tools.
• Ability to monitor shipments, manage exceptions and communicate clearly.
• Knowledge of vehicle compliance and road transport safety practices.
• Strong organizational skills and spreadsheet/reporting proficiency.
• Comfort working on-site in a fast-paced environment.
• UK logistics familiarity and knowledge of Ipswich routes is a plus.
• Vocational training or formal studies in logistics or related field.

Responsibilities

• Coordinate daily fleet activities including vehicle dispatching and driver scheduling.
• Plan optimized routes to support final-mile and regional operations.
• Monitor shipment status and resolve delivery issues with drivers and customers.
• Maintain transport records and ensure compliance with regulations.
• Analyze data to improve efficiency and support safety initiatives.

Skills

Fleet coordination

Transport planning

Route optimization

TMS/GPS/telemetics tools

Driver scheduling

Stakeholder communication

Health and safety knowledge

Spreadsheet reporting

Education

Vocational training in logistics/supply chain

Tools

TMS

Logistics software

Telematics

Job description

Company Description

Next Mile Transport Limited is a logistics and freight partner specializing in efficient, technology-driven final-mile and regional transport solutions. The company focuses on bridging gaps in modern supply chain management through reliable, tailored delivery services that keep businesses moving forward. Core services include final-mile and direct-to-door delivery, freight and haulage operations, regional supply chain support, and scheduled as well as express logistics. Next Mile Transport prioritizes route optimization, punctuality, and full end-to-end visibility for time-sensitive cargo and long-term logistics partnerships. The team is committed to delivering transport solutions with precision, care, and consistent operational reliability.

Role Description

The Fleet & Logistics Operations Specialist is a full-time, on-site role based in the London, Watford, Milton - Keynes and Birmingham. This role is responsible for coordinating daily fleet activities, including vehicle dispatching, route planning, and driver scheduling to support final-mile, regional, and freight operations. The specialist monitors shipment status, resolves delivery issues, and communicates proactively with drivers, customers, and internal stakeholders to ensure on-time performance and service quality. Day-to-day tasks include maintaining accurate transport and compliance records, tracking vehicle utilization, supporting maintenance scheduling, and using logistics software and telematics tools to optimize routes and load planning. The role also involves analyzing operational data to improve efficiency, supporting health and safety standards, and contributing to continuous improvement initiatives across logistics processes.

Qualifications

• Demonstrated experience in fleet coordination, transport planning, or logistics operations within freight, haulage, or final-mile delivery environments.
• Strong skills in route optimization, scheduling, and use of logistics or transport management systems (TMS), GPS/telematics, and related digital tools.
• Ability to monitor shipments, manage exceptions, and communicate clearly with drivers, customers, and internal teams to resolve operational issues.
• Knowledge of vehicle compliance, basic transport regulations, and health and safety practices relevant to road transport operations.
• Solid organizational and time-management capabilities, with attention to detail and proficiency in using spreadsheets and reporting tools.
• Comfort working in a fast-paced, on-site operations setting, with the ability to prioritize tasks and make decisions under time constraints.
• Beneficial qualifications: prior experience in UK logistics or road transport, familiarity with regional routes in and around Ipswich, and exposure to scheduled and express delivery services.
• Preferred education: vocational training or formal studies in logistics, supply chain management, transport, or a related field, or equivalent practical experience.