Fleet Account Coordinator

Listers Group; Droitwich Spa; On-site; GBP 25,000 - 34,000; Full time

Job summary

An exciting opportunity has arisen for a Fleet Account Coordinator in a progressive independent dealer group. This role is pivotal in supporting the Corporate Fleet business, requiring exceptional interpersonal and organisational skills. You'll manage orders, liaise with customers, and ensure smooth operations within the fleet department. If you have a confident personality and a passion for customer service, this position offers a rewarding environment with ample development opportunities and benefits, including a generous holiday allowance and wellness programmes.

Benefits

25 days holiday plus bank holidays

Company Pension

Wellness Programme

Sick Pay

Group life insurance

Staff discount on car servicing

Discounts on retailers, restaurants, cinemas & holidays

Long service and loyalty incentives

Staff referral scheme

In-house, manufacturer & professional qualifications

Free Parking / On-site Parking

Company Events

Qualifications

• Exceptional interpersonal, organisational, and customer service skills are essential.
• Enthusiasm and determination to succeed are more important than previous fleet experience.

Responsibilities

• Managing the order process with LBDMs, Leasing Companies, and Corporate Customers.
• Dealing with customer queries and providing weekly updates on their orders.
• Producing quotations for customers and booking vehicle deliveries.

Skills

Interpersonal Skills

Organisational Skills

Customer Service Skills

Communication Skills

Job description

An exciting opportunity has arisen in our Group Fleet department in Droitwich.

We are currently recruiting for a Fleet Account Coordinator who will play a key part in our Corporate Fleet business. The successful candidate will be responsible for supporting the LBDM Sales team, Corporate Customers, and Leasing companies.

The hours of work are 8:30am to 5:30pm, Monday to Friday.

Excellent basic salary with an OTE up to £34,000 plus benefits.

The Role:

1. Managing the order process with LBDM’s, Leasing Companies, and Corporate Customers.
2. Dealing with customer queries.
3. Updating the various ordering systems regularly.
4. Producing quotations for customers.
5. Liaising with current customers and providing weekly updates on their orders.
6. Booking customer new vehicle deliveries.
7. Booking customer demonstration vehicles.

In this position, exceptional interpersonal, organisational, and customer service skills are essential. While knowledge of a Fleet and Leasing environment is preferred, enthusiasm and the determination to succeed are more important than previous fleet experience.

The person we are looking for will have a confident & outgoing personality with excellent communication skills to liaise successfully with people at all levels both internally and externally. Additionally, you will get a real buzz from organising and hitting deadlines and targets.

If you are interested in joining one of the most progressive independent dealer groups in the industry and can demonstrate the above, we would be very interested to hear from you.

In return for your hard work, we’ll support you with coaching & development every step of the way. To reward your commitment, you’ll get:

• 25 days holiday plus bank holidays
• Company Pension
• Wellness Programme
• Sick Pay
• Group life insurance
• Staff discount on car servicing
• Listers Benefits - discounts on retailers, restaurants, cinemas & holidays
• Long service and loyalty incentives
• Staff referral scheme
• In-house, manufacturer & professional qualifications
• Free Parking / On-site Parking
• Company Events