Flagship Store Assistant Manager | Retail & Sales Strategy

AROMARIA; Greater London; On-site; GBP 50,000 - 70,000; Full time

Benefits offered by this job

Opportunity to shape culture

Fast-growing company

Work at the intersection of science, emotion, and design

Job summary

A luxury lifestyle brand is seeking a General Experience Manager to lead its flagship store in London. The role involves managing daily operations, driving sales performance, and mentoring a high-performing team. Candidates should have over 5 years of experience in luxury retail and a strong background in perfumery. This position offers an exciting opportunity to shape the customer experience and embody the company’s vision.

Qualifications

• 5+ years of experience as a Store Manager in luxury retail brands.
• Proven experience in perfumery or fragrance-related industries.
• Strong sales and business mindset.

Responsibilities

• Lead and manage daily store operations to deliver exceptional luxury retail experience.
• Drive sales performance to exceed KPIs.
• Build, mentor, and inspire a high-performing team.

Skills

Leadership

Sales performance

Client experience

Problem-solving

Communication

Job description

At Aromaria, we’re redefining how people experience the world through scent.

Founded in Mexico and now expanding across the USA and Europe, Aromaria is built on the science of aromachology—the powerful connection between scent, memory, and emotion. Recognized by Forbes as one of “30 Promising Companies”, we continue to grow as a leader in sensory-driven experiences.

Our ecosystem includes:

AROMARIA (B2C): A luxury lifestyle brand creating cutting‑edge scented products that elevate everyday living.

AROMARIA AIR (B2B): A scent marketing division crafting bespoke olfactory identities for global brands, helping them create emotional connections and lasting impressions.

Now we’re looking for a GEM (General Experience Manager / Store Manager) to lead our London Flagship Store.

What You’ll Do

• Lead and manage daily store operations to deliver an exceptional luxury retail experience
• Drive sales performance and exceed KPIs through strong commercial acumen
• Build, mentor, and inspire a high‑performing team
• Ensure outstanding client experience aligned with Aromaria’s brand values
• Execute visual merchandising and in‑store storytelling at the highest standard
• Identify growth opportunities and take initiative to improve store performance
• Act as a brand ambassador, embodying our vision and energy

What We’re Looking For

• +5 years of experience as a Store Manager / GEM in luxury retail brands
• Proven experience in perfumery or fragrance‑related industries
• Proven track record of success (sales growth, team performance, store development)
• Strong sales and business mindset
• Exceptional communication and leadership skills
• High level of ownership, initiative, and problem‑solving ability
• Ability to motivate, coach, and elevate teams
• Passion for customer experience and brand storytelling
• Plus: Marketing mindset or experience (campaigns, activations, local partnerships)

Who You Are

• A natural leader with contagious energy
• Results‑driven but deeply people‑oriented
• Proactive, hands‑on, and solution‑focused
• Obsessed with details and elevated experiences
• Excited to build something iconic from the ground up

Why Join Aromaria?

• Be part of a fast‑growing, internationally expanding luxury brand
• Lead our flagship presence in London
• Work at the intersection of science, emotion, and design
• Opportunity to shape culture, team, and experience from day one

If you’re ready to lead, inspire, and create unforgettable sensory experiences, we’d love to meet you.