Flagship City Catering GM — Lead, Elevate Service & Events

Collins King; Greater London; On-site; GBP 70,000 - 100,000; Full time

Job summary

Collins King is seeking an experienced General Catering Manager to take full operational accountability for a large B&I contract in central London. You will lead a substantial team, uphold top-tier food quality, service and client satisfaction while collaborating with the client and internal stakeholders to drive improvements.

The ideal candidate will have proven experience managing a large, complex catering operation in a corporate environment, strong financial management skills, and a

Qualifications

• Proven experience leading a large team and complex catering operation.
• Strong B&I contract catering experience.
• Excellent client relationship and stakeholder management skills.
• Strong understanding of hospitality, events and staff dining.
• Proven financial and commercial management experience.
• Exceptional attention to detail and high service standards.
• Ability to lead, motivate and develop a large team.
• Professional, polished and engaging personality.
• Confidence to operate within a prestigious, high-expectation environment.

Responsibilities

• Full operational management of a large and complex B&I contract.
• Leading, motivating and developing a large team.
• Ensuring exceptional standards across staff dining, hospitality and events.
• Managing client relationships and acting as a senior point of contact.
• Driving service excellence and continuous improvement.
• Overseeing financial performance, budgets, costs and commercial targets.
• Ensuring all food safety, health & safety and compliance standards are maintained.
• Supporting the development of innovative food and service concepts.
• Managing high-profile events and hospitality requirements.
• Building a strong team culture and developing future talent.

Skills

Team leadership

Financial management

Client relationships

Stakeholder management

Food safety & quality

Hospitality & events

Attention to detail

Professional demeanour

Job description

Collins King is seeking an experienced General Catering Manager to take full operational accountability for a large B&I contract in central London. You will lead a substantial team, uphold top-tier food quality, service and client satisfaction while collaborating with the client and internal stakeholders to drive improvements.

The ideal candidate will have proven experience managing a large, complex catering operation in a corporate environment, strong financial management skills, and a