Fixed Term De-Briefer

InPost Ltd.; Canterbury; On-site; GBP 14,000 - 21,000; Full time

Benefits offered by this job

Pension scheme

Life Insurance

Employee Assistance Program

Job summary

InPost is seeking a dedicated De-Briefer for a 6-month fixed-term contract at our Aylesham depot in Kent. You will act as the crucial link between drivers and the wider operation, supporting shifts and maintaining high standards of efficiency, safety and customer service.

You will Bring knowledge of transport operations, strong PC skills, and a proactive attitude to manage de-briefs, paperwork and communication with drivers.

Qualifications

• Knowledge of transport legislation and logistics operations.
• Proactive problem-solver able to think on your feet.
• Strong PC literacy, especially Word and Excel.

Responsibilities

• Conduct thorough driver de-briefs and set performance targets.
• Manage documentation accurately to support operations.
• Champion Health & Safety and maintain a secure working environment.
• Deliver real-time updates by liaising with drivers during shifts.
• Be the primary contact for drivers and address queries professionally.
• Apply experience in fast-paced transport administration to keep operations running smoothly.

Skills

Transport knowledge

Problem solving

PC literacy

Excellent communication

Tools

Microlise

Job description

Want to be part of a UK hub, in a global business that is scaling rapidly, evolving fast and radically changing the decades old delivery universe? If so, read on, as we’re looking for a De-Briefer on a fixed term contract to join our Aylesham team! We’re leading the logistics revolution, powering deliveries across the UK for some of the nation’s biggest high-street and online brands. Our depots are the backbone of our operation, ensuring seamless logistics and top-notch service for our customers. Whether you’re handling parcels, coordinating routes, or managing depot operations, you will play a key role in maintaining our high standards and efficiency. As our network grows at lightning speed, so do the opportunities within it. This is your chance to be part of something big, where every day is fast-paced, impactful, and full of possibilities.

About the role:

InPost is looking for a dedicated, proactive De-Briefer to join our team at Aylesham, Kent, on a 6-month fixed-term contract. This is a pivotal role in our day-to-day transport operations, helping us deliver an exceptional service to InPost and our customers.

As a De-Briefer, you’ll be the vital link between our drivers and the wider operation, supporting them throughout their shifts and helping us maintain high standards of efficiency, safety and customer satisfaction. If you’re passionate about logistics, thrive in a fast-paced environment and take pride in first-class service, this is the role for you.

Join a company that values teamwork, innovation and excellence in delivery.

Location: InPost Distribution, Ratling Road, Aylesham, CT3 3BD

Shift Pattern: Sunday, Monday, Tuesday, Wednesday

Hours: Sunday - Tuesday 06:00am - 18:00pm / Wednesday 06:00am - 12:30pm

Salary: £12.71 per hour

What you’ll be doing:

• Conduct thorough driver de-briefs, setting ambitious performance targets that motivate continuous improvement and uphold our high operational standards.
• Manage all documentation with precision and efficiency, ensuring paperwork is completed accurately and promptly to support seamless operations.
• Champion Health & Safety excellence, maintaining a secure and compliant working environment at all times.
• Deliver real-time communication by liaising closely with drivers during their shifts, tracking delivery progress and promptly relaying critical updates to relevant teams.
• Serve as the primary point of contact for drivers, handling de-briefs and all queries with professionalism and responsiveness, while ensuring feedback is effectively shared to drive key performance goals.
• Leverage your experience in fast-paced transport administration, strong PC literacy (particularly in Word and Excel) and keen attention to detail to keep our operations running smoothly, even under pressure.

What we need from you:

• Comprehensive knowledge of transport legislation and logistics operations, enabling you to navigate the complexities of the industry with confidence and precision.
• Previous experience within a transport or logistics environment is highly valued, providing a solid foundation for success in this role.
• A proactive problem-solver who can think on their feet, swiftly overcoming challenges to ensure seamless and efficient operations.
• Experience with transport management systems such as Microlise is highly advantageous, though not essential. We welcome candidates eager to learn and adapt.
• Must have the legal right to work in the UK.

Perks of the job!

We love to reward our people for the great work they do:

• Build a secure future with a competitive Pension Scheme
• Peace of mind with Life Insurance
• Get the support you need with our Employee Assistance Program

The InPost process:

We pride ourselves on our candidate experience. We want to make this as straightforward as possible, for you and for us! We will try our best to get back to you within a few days to let you know if we’d like to take you to the first stage.

Throughout our process, you will get the opportunity to meet a cross-section of our friendly team members to get a sense of our culture, and a good understanding of the role, team and business. Your talent partner will guide you through each stage.

At InPost, we love uniqueness. Our strength is our people.

We strive to create an open, equal, inclusive environment in which everyone has the opportunity to flourish and be themselves.