Five-Star Café Ambassador

Marks and Spencer; Banbury; On-site; GBP 19,000 - 23,000; Full time

Job summary

Marks and Spencer in Banbury is seeking a frontline team member for the M&S Café. This fast-paced, hands-on role rewards calmness under pressure, warmth in service, and a proactive approach to keep queues moving and customers happy.

You'll use digital tools to take and fulfill orders quickly, maintain high food-safety standards, and support colleagues to deliver five-star service at peak times.

Qualifications

• Experience in hospitality or retail customer service preferred.

Responsibilities

• Provide warm five-star service in a fast-paced café environment.
• Use digital tools to take and fulfil orders quickly and accurately.
• Maintain food safety standards and help manage queues.

Skills

Customer service

Teamwork

Stays calm under pressure

Digital literacy

Job description

Marks and Spencer in Banbury is seeking a frontline team member for the M&S Café. This fast-paced, hands-on role rewards calmness under pressure, warmth in service, and a proactive approach to keep queues moving and customers happy.

You'll use digital tools to take and fulfill orders quickly, maintain high food-safety standards, and support colleagues to deliver five-star service at peak times.