Fitter & Alterations Specialist — Sewing Expert (Customer-Facing)

SELFRIDGES; Greater London; On-site; GBP 21,000 - 27,000; Full time

Job summary

Selfridges in London is seeking a Fitter/Alterations specialist for a 37.5 hour week. You will use your sewing expertise to fit garments, advise customers on alterations, and ensure clear communication while delivering excellent service.

The role requires strong attention to fabric types and garment construction, with knowledge of alteration options and pricing to guide customers. You will work as part of a team in a fast-paced environment, maintaining high standards, keeping workspaces tidy,

Responsibilities

• Excellent customer service and interpersonal skills with domestic and international clients.
• Strong technical sewing skills and ability to perform accurate fittings.
• Work as part of a team to deliver a memorable customer experience.
• Maintain cleanliness and organisation of workstations and comply with safety procedures.
• Provide alteration recommendations, explain costs, and develop the alteration service to meet brand standards.
• Adapt to a fast-paced environment while maintaining high quality and accuracy.

Job description

Selfridges in London is seeking a Fitter/Alterations specialist for a 37.5 hour week. You will use your sewing expertise to fit garments, advise customers on alterations, and ensure clear communication while delivering excellent service.

The role requires strong attention to fabric types and garment construction, with knowledge of alteration options and pricing to guide customers. You will work as part of a team in a fast-paced environment, maintaining high standards, keeping workspaces tidy,