Fitness Systems Administrator

TN United Kingdom; Upper Langwith; On-site; GBP 30,000 - 50,000; Full time

Job summary

An established industry player is seeking a Systems Administrator to enhance gym operations across the UK. In this pivotal role, you will manage key systems, ensuring compliance with GDPR and maintaining the integrity of memberships. You will be the go-to technical support for gym staff, resolving issues and conducting daily audits. This position offers the opportunity to work in a dynamic environment that values forward thinking and a proactive approach to problem-solving. Join a team that is dedicated to transforming fitness experiences and elevating lives through exceptional service and support.

Qualifications

• Experience in a membership-based or retail setting is essential.
• Proficiency in system management tools and Microsoft packages.

Responsibilities

• Monitor and resolve support tickets related to system issues.
• Conduct routine audits on direct debits and account transactions.

Skills

System Management

GDPR Compliance

Technical Support

Attention to Detail

Communication Skills

Education

Experience in a similar role

Tools

Microsoft Excel

Job description

Social network you want to login/join with:

Fitness Systems Administrator, Shirebrook

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Client:

Frasers Group

Location:

Shirebrook, United Kingdom

Job Category:

Other

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EU work permit required:

Yes

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Job Reference:

27c2cf8357ab

Job Views:

14

Posted:

28.04.2025

Expiry Date:

12.06.2025

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Job Description:

Company Description

Everlast Gyms is dedicated to inspiring our members to reach their fitness goals by offering state-of-the-art facilities and a passionate, supportive environment. As a part of the Frasers Group, we’re committed to developing a strong, service-driven team that shares our vision of transforming fitness experiences across the UK.

Our mission – we are building the worlds most admired and compelling brand ecosystem

Our purpose – we are elevating the lives of the many with access to the world’s best brands and experiences

At Frasers Group, we fear less and do more. Our people are forward thinkers who are driven to operate outside of their comfort zone to change the future of retail, embracing challenges along the way. The potential to elevate your career is massive, the experience unrivalled. To be able to make the most of it you need to live and breathe our principles:

• Think without limits - Think fast, think fearlessly, and take the team with you
• Own itand back yourself - Own the basics, own your role and own the results
• Be relevant -Relevantto our people, our partners and the planet

Are you ready to join the Fearless?

Job Description

We’re looking for a Systems Administrator to join our team, playing a pivotal role in managing and maintaining key systems that support the day-to-day operations of our gyms. You’ll ensure all technical support requests are effectively handled, compliance standards are met, and accurate audits are conducted to maintain the integrity of our memberships and gym operations.

• Ticket Management: Monitor and resolve support tickets related to system issues, ensuring timely responses to gym staff and escalating when necessary.
• GDPR Compliance: Oversee processes related to GDPR, ensuring all data handling and storage comply with legal and policy standards.
• Daily Audits: Conduct routine audits on direct debits and account transactions to ensure accurate billing, monitor discrepancies, and assist in maintaining membership records.
• Account and System Checks: Perform daily checks on member accounts and system functionalities to proactively identify and rectify issues.
• Gym Support: Act as the go-to technical support for gyms across the UK, providing guidance and troubleshooting assistance to ensure minimal disruption to operations.

Qualifications

• Experience in a similar role, ideally in a membership-based or retail setting.
• Proficiency in system management tools and comfort with various digital platforms and microsoft packages (Excel is a must).
• Ability to manage multiple tasks with attention to detail, especially in audits and ticket tracking.
• A team player with excellent communication skills and a proactive approach to problem-solving.