Fitness Manager

Harrods; Burton Latimer; On-site; GBP 45,000 - 60,000; Full time

Job summary

A prestigious luxury department store in the UK is seeking a Maintenance and Minor Works Manager to oversee maintenance and repair activities across their estate. You will lead a team of Building Fabric Maintenance Engineers, drive minor works projects, and ensure compliance with health and safety regulations. The ideal candidate will have a strong background in building maintenance management and experience within luxury retail. A commitment to continuous improvement and leadership skills are essential for this role.

Qualifications

• Demonstrable experience in building fabric maintenance management and quality standards.
• Experience in luxury retail or hospitality environments highly desirable.
• IOSH or NEBOSH certification is a plus.

Responsibilities

• Drive and oversee minor works projects.
• Manage contractors and specialist services.
• Conduct site inspections and defect management.

Skills

Building fabric maintenance management

HNC/HND or degree in Building, Construction Management, or Building Surveying

Experience in luxury retail or hospitality environments

Excellent communication skills

Leadership and team development

Problem-solving abilities

Education

HNC/HND or degree in Building, Construction Management, or Building Surveying

Job description

Maintenance and Minor Works Manager

Reporting to the Senior Engineering Manager, the Maintenance and Minor Works Manager will play a pivotal role in overseeing the maintenance, repair, and enhancement of the building fabric across the estate. They will lead a team of 13 Building Fabric Maintenance Engineers operating in a 24/7 environment, alongside specialist contractors.

This role includes driving minor works projects, managing contractors, and ensuring the store's structural elements—from walls and ceilings to doors, windows, and finishes—are safe, compliant, and maintained to the highest standards, upholding Harrods' world‑class environment. A key focus will be the leadership, development, and performance of the team, cultivating a high‑performing, engaged workforce through visible leadership, technical expertise, and continuous coaching.

Key Responsibilities

• Drive and oversee minor works projects
• Manage contractors and specialist services
• Conduct site inspections and defect management
• Ensure health & safety and regulatory compliance
• Oversee budget and financial performance
• Manage Risk Analysis Method Statements (RAMS) and contractor performance
• Contribute to asset management planning and capital investment decisions

Qualifications & Skills

• Demonstrable experience in building fabric maintenance management, building regulations, and quality standards
• HNC/HND or degree in Building, Construction Management, or Building Surveying (or equivalent)
• Experience in luxury retail or hospitality environments (highly desirable)
• IOSH or NEBOSH certification (highly desirable)
• Excellent communication skills and ability to remain calm under pressure
• Proven leadership track record, with proven ability to motivate and develop teams
• Strong decision‑making and problem‑solving abilities, with a commitment to continuous improvement