Fitness Club Duty Manager | Member Experience & Operations

Nuffield Health; Harrogate; On-site; GBP 25,000 - 31,000; Part time

Benefits offered by this job

Free gym membership

Health assessments

Retail discounts

Pension options

Job summary

Nuffield Health is seeking a Duty Manager for the Harrogate Fitness & Wellbeing Club on a fixed-term, part-time basis (32 hours per week). The role offers an up to £28,038.72 pro rata salary plus sales commission.

This position focuses on delivering an exceptional member experience and ensuring club operations run smoothly. As a Duty Manager, you will demonstrate sales experience, outstanding communication, and a collaborative approach.

Qualifications

• Demonstrable sales experience and the ability to quickly get to grips with the business.
• Enthusiastic with excellent communication skills and a collaborative spirit.
• Can-do attitude and passion for excellent customer service.

Responsibilities

• Be responsible for the smooth running of the club; including opening and closing the club when on shift.
• Prioritize Member Satisfaction, engage with our members, fostering happiness and building strong relationships.
• Lead by example, support and guide your colleagues while upholding the highest quality standards.
• Conduct tours for prospective members, highlighting the unique benefits that only Nuffield Health provides.
• Oversee health and safety protocols, addressing any issues swiftly and effectively.
• Help achieve sales targets.
• Be able to swim to a high standard and be willing to undergo training at site, due to covering Lifeguard breaks.

Job description

Nuffield Health is seeking a Duty Manager for the Harrogate Fitness & Wellbeing Club on a fixed-term, part-time basis (32 hours per week). The role offers an up to £28,038.72 pro rata salary plus sales commission.

This position focuses on delivering an exceptional member experience and ensuring club operations run smoothly. As a Duty Manager, you will demonstrate sales experience, outstanding communication, and a collaborative approach.