Fitness Area Lead: Lead Team, Programs & Growth

Mid Devon District Council; Tiverton; On-site; GBP 32,000 - 42,000; Full time

Benefits offered by this job

Generous annual leave entitlements

Free uniform and DBS check

Employee Assistance Programme

Ongoing professional development and培训

Job summary

Mid Devon District Council’s Active Mid Devon seeks a proactive Fitness Area Lead to steer the gym, class programme and instructor team. You will shape the fitness offer, develop staff, and drive member engagement to deliver excellent experiences.

You will partner with management to implement new initiatives, monitor performance, and uphold safety standards while supporting growth and service excellence.

Qualifications

• Experience in fitness, leisure or health environments.
• Experience leading and supervising teams.
• Strong focus on member retention and engagement.
• Ability to use data and KPIs to drive participation.
• Knowledge of Health and Safety, NOPs and EAPs.
• Excellent communication and organisational skills.
• Proficiency with IT systems and leisure management software.

Responsibilities

• Lead and develop a team of Fitness Instructors and Class Instructors through regular meetings, 1:1s and performance reviews.
• Review and develop the group exercise programme using KPIs to grow attendance and participation.
• Monitor fitness performance data and management reports to support service improvement.
• Collaborate with Fitness Manager to introduce new initiatives, products and strategies for customer experience and retention.
• Ensure exceptional customer service through proactive member engagement and programme support.
• Oversee cleanliness, presentation and operational standards across fitness provision.
• Deliver induction training for new staff and mentor ongoing development.
• Maintain fitness services using leisure management software and manage classes and activities.
• Support day-to-day operations of the leisure centre including reception and gym supervision.
• Ensure safe operation per Health and Safety legislation, NOPs and EAPs.
• Coordinate with Estates and external contractors for issues and maintenance.

Skills

Team leadership

Performance data analysis

Customer service

Staff training & development

Health & safety

IT systems / leisure management软件

Operations management

Education

Experience in fitness/leisure environment

Tools

Leisure management software

Job description

Mid Devon District Council’s Active Mid Devon seeks a proactive Fitness Area Lead to steer the gym, class programme and instructor team. You will shape the fitness offer, develop staff, and drive member engagement to deliver excellent experiences.

You will partner with management to implement new initiatives, monitor performance, and uphold safety standards while supporting growth and service excellence.