First Line Manager

Wincanton Trans European Limited; Doncaster; On-site; GBP 30,000 - 50,000; Full time

Job summary

An established industry player is seeking a Shift Manager to lead operations in a dynamic environment. This role involves fostering a culture of continuous improvement, ensuring high-quality standards, and managing a team to meet key performance indicators. The ideal candidate will have a strong background in supervisory roles within warehousing, excellent communication skills, and a commitment to health and safety practices. Join a company that values its people and offers significant opportunities for career development and progression. If you're ready to make an impact in a supportive and safety-first workplace, this is the perfect opportunity for you.

Benefits

Company pension scheme

Generous holidays

Cycle to work scheme

Employee discount platform

Onsite parking

Qualifications

• Minimum of 3 years of supervisory or management experience required.
• Proven qualifications in Maths and English are essential.
• Ability to manage operations within budgetary constraints.

Responsibilities

• Create a culture of continuous improvement and ensure employee engagement.
• Manage staffing levels and operational resources effectively.
• Ensure health and safety standards are adhered to at all times.

Skills

Supervisory experience

Communication skills

Health and safety management

Budget management

Team building

Problem-solving

Interpersonal skills

Ability to work under pressure

Initiative

PC literacy

Education

Proven qualifications in Maths

Proven qualifications in English

Good educational standards

Job description

Doncaster, South Yorkshire, United Kingdom

Job Description

With continued success and business growth, Wincanton has the opportunity for a Shift Manager to join our team to meet the department KPI requirements in accordance with Company procedures and quality specifications, in order to meet Company standards and Customer requirements.

This role is working mornings and afternoons.

How will you contribute?

• Create a culture of continuous improvement.
• Foster and support culture and behaviors.
• Ensure excellent employee engagement results.
• Ensure the operation meets all requirements, completing each function to the highest quality standards.
• Be responsible for the health and safety of yourself and your colleagues by ensuring tasks are carried out to the relevant procedures.
• Maintain personal hygiene and appearance to acceptable standards at all times.
• Maintain and promote both the company and customer site culture and values.
• Embrace all Wincanton and customer initiatives – ISO, Quality / people processes, One Planet living, etc.
• Ensure a high level of communication between colleagues and management is maintained, and information flow is of the highest standard.
• Raise any problems or queries with your immediate line manager in the first instance.
• Wear personal protective equipment (PPE) where appropriate at all times.
• Carry out any other reasonable request within the scope of the position.
• Achieve maximum stock availability, order accuracy, and manage all contractual targets to ensure they are achieved or improved on.
• Brief the team at the beginning of each shift to ensure all colleagues are fully communicated with about work patterns and site.
• Manage staffing levels for the operation as required.
• Be proactive in preventing accidents and reducing hazards by ensuring that company policy, standards of housekeeping, and safe working are followed at all times.
• Monitor and continually improve standards of performance and quality within the operation.
• Identify areas for cost saving and develop effective solutions to realize them.
• Work to and exceed KPI and operational target expectations at every opportunity. Ensure the warehouse operates to budget, managing the function within agreed costs and account variances as required by the site manager.
• Plan and manage operation resources to optimize the utilization of labor and equipment, achieving optimum unit cost.
• Ensure that all warehouse mechanical handling equipment (MHE) and plant equipment are properly maintained to manufacturers' recommended standards and operated/used within company policy and health and safety requirements at all times.
• Be responsible for the weekly and periodical operational planning requirements in line with the forecast.
• Report any serious deviation from the plan quickly and accurately.
• Ensure the induction, training, and development of all team members, keeping accurate records updated.
• Manage all levels of discipline up to and including dismissal.
• Manage absence and holiday to ensure service levels are met.
• Provide coaching and development of all within the department to facilitate personal and professional growth, enabling individuals to develop their full potential.
• Ensure that the company's health and safety levels are adhered to.
• Interface with the customer, internal and external, on operational issues in a professional manner.
• Ensure jobs are carried out by the most cost-effective and efficient means.
• Work closely with the transport operation and national planning to ensure vehicle utilization is maximized at all times and service levels are adhered to.
• Work with the transport team regarding yard management to ensure close operations with the appointed driver/shunter activity.
• Oversee the day-to-day operation within the warehouse, working closely with other departments to ensure operational crossover areas are managed collectively and with a focus on operational excellence.
• Manage, motivate, and develop the site team through training and appraisals.
• Challenge the status quo – processes, procedures, and operating methods.
• Ensure the smooth flow of operations and carry out all other reasonable requests.

What will you bring?

• Good educational standards.
• Proven qualifications in Maths and English.
• Ability to work on your own initiative.
• Ability to manage operations within budgetary constraints.
• A team builder with good interpersonal skills.
• Ability to work under pressure.
• Proven ability to communicate effectively.
• Minimum of 3 years of supervisory or management experience.
• Minimum of 3 years experience in warehousing and material handling.
• Previous experience of working in a customer-oriented environment.
• Experience of motivating, developing, and communicating at all levels.
• Health and safety management.
• Flexible approach.
• PC literate.

In addition to generous remuneration, we really value our people and offer a friendly, safety-first working environment, along with other benefits including a company pension scheme, generous holidays, cycle to work scheme, employee benefits including an online discount platform, onsite parking, and much more.

Our people are at the core of our business and what makes Wincanton great. That’s why we also provide significant opportunities for career development and progression, as well as training enrichment and multiskilling in a dynamic working environment.

Be a part of our values;

We’re Thoughtful, We’re Aiming High, and We’re Prepared.

Our Commitment

We are committed to providing equality of opportunity for all employees. We strive for an environment where all colleagues feel included, supported, and valued while feeling they can be their whole selves within our workplaces. We are proud that our colleagues represent us and our successes, and we welcome your application.

About Us

Wincanton is a leading supply chain partner for British business, providing supply chain solutions up and down the country with 20,000 colleagues working across more than 200 sites.

Through a wealth of experience and knowledge, Wincanton provides business-critical services including storage, handling, and distribution; high volume eFulfilment; retailer ‘dark stores’; two-person home delivery; fleet and transport management; and network optimisation for many of the UK’s best-known companies.

Job Info

• Job Identification: 12240
• Job Category: Operations
• Posting Date: 04/02/2025, 10:41 AM
• Apply Before: 04/17/2025, 11:00 PM
• Job Schedule: Full time
• Locations: c/o B&Q Distribution Centre, Doncaster, DN6 7FB, GB

c/o B&Q Distribution Centre, Doncaster, DN6 7FB, GB