First Line Manager

DHL; Belfast; On-site; GBP 30,000 - 34,000; Full time

Job summary

A leading logistics company in Belfast seeks a Warehouse First Line Manager to manage operations and drive success. You will ensure safety, lead a team, and maintain operational standards. Ideal candidates will have at least 12 months of experience, strong communication skills, and a commitment to health and safety. The role offers a permanent contract with competitive benefits including free parking and a generous pension scheme.

Benefits

Free parking

Subsidized on-site canteen

Paid days annual leave

Flexible working options

Generous pension scheme

Free confidential GP consultations

Retail and lifestyle discounts

Affordable loans and savings schemes

Qualifications

• Minimum 12 months warehouse operations experience.
• Experience in team management.
• Sustainability & Health and Safety Awareness.
• IT literate with MS Word, Excel, and PowerPoint.
• Excellent communicator - verbal and written.

Responsibilities

• Manage a safe operation and model a Safety-First Culture.
• Ensure Standard Operating Procedures and Work Instructions are available and up to date.
• Conduct regular operational performance reviews with the shift manager.
• Manage the daily operation to meet customer and internal commitments.
• Track operations performance and address deviations.

Skills

Warehouse operations experience

Team management

Health and Safety Awareness

IT literacy (MS Word, Excel, PowerPoint)

Excellent communication

Job description

Pay Rate: 30,000 - 33.500
Grade: RCS N
Contract Type: Permanent (Full-Time)
Shift patterns: Monday - Friday days
Location: Belfast

Think you know DHL? Think again! We're not just about delivering parcels. DHL Supply Chain is the world's leading logistics company and our people are the unsung heroes who keep the cogs turning and the country running smoothly.

We're now looking for a Warehouse First line manager to lead our operations and drive success.

If you're a proactive leader that has a passion for logistics, we want you on the team!

WHAT YOU'LL DO

• Managing a safe operation and role model a Safety-First Culture to all individuals in the operation by applying and improving the Safety Standards
• Ensure that Standard Operational Procedures (SOP) and Work Instructions (WI) of operational processes are up to date, available at relevant place for employees and that employees are working according to the standard established & Safe Systems of work SSOW are up to date & available.
• Conduct regular reviews with shift manager on operational performance and delivery against agreed KPI's
• Management of the daily operation to ensure we meet the commitments to both customer & DHLs own internal processes.
• Understand the root causes of performance results and set actions with your direct reports and Shift Manager for improving the results
• Track your operations performance and understand deviations with your direct reports, supporting with the necessary resources

THIS ROLE WOULD SUIT PEOPLE WHO

• Minimum 12 months warehouse operations experience
• Experience in team management
• Sustainability & Health and Safety Awareness
• IT literate MS Word, Excel and PowerPoint
• Excellent communicator - verbal and written

WHY JOIN US

• Free parking and subitized on-site canteen
• Paid days annual leave
• We're happy to talk about flexible working – just ask about alternative patterns at interview
• Join our generous pension scheme and benefit from an 8% employer contribution, alongside a 4% employee contribution
• Free confidential 24/7 GP consultations
• Hundreds of retail and lifestyle discounts
• Affordable loans, savings schemes and free mortgage advice
• Visit https://careers.dhl.com/global/en/working-at-dhl-supply-chain to learn more

WHO WE ARE

We're the global leaders in supply chain management that has 188,000 people in over 50 countries. An expert teams work together to deliver for our customers across a range of industries including retail, automotive, healthcare and more.

BUILDING AN INCLUSIVE WORKPLACE

At DHL, we're all about creating a workplace where everyone's skills and experiences matter, and where you can be your true self every day.

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