Firmwide Design Senior Associate FTC

PwC; Birmingham; Hybrid; GBP 45,000 - 65,000; Full time

Benefits offered by this job

Flexible working arrangements

Private medical cover

Six volunteering days a year

Job summary

PwC in the United Kingdom is seeking a Senior Associate to contribute to the Talent Development & Coaching Centre of Excellence. You will design and deliver programmatic learning content in partnership with Design Consultants, ensuring business alignment and innovative solutions that meet learner needs.

The role emphasizes collaborating with LoS teams, adopting market insights, and supporting inclusive, accessible content with a strong focus on learning effectiveness and outcomes.

Qualifications

• Experience in talent development, learning design and delivery
• Ability to design programmatic content with design consultants
• Awareness of diversity, inclusion and wellbeing in content design
• Collaborate with multiple teams to align T&D activities across the CoE

Responsibilities

• Design and develop programmatic content with Design Consultants
• Remain business-centered to understand needs and drive decisions
• Follow Innovation & Investments Hub processes for effective learning design
• Review content to maintain quality and drive innovation

Skills

Active listening

Communication

Creativity

Data analytics

Learning agility

Empathy

Job description

Line of Service

Internal Firm Services

Industry/Sector

Not Applicable

Specialism

IFS - Human Capital (HC)

Management Level

Senior Associate

Job Description & Summary

About the role:

Responsible for the talent, development and coaching strategies for the firm, the Talent, Development & Coaching Centre of Excellence (TD&C CoE) partners with the business to deliver high quality development opportunities that enable both the firm’s strategic priorities and individual growth of our people. We are a team of well-connected people professionals who bring creativity, expertise and market insights and work with subject matter experts in our business to respond to the development needs of the firm. The LoS and Firmwide Design Teams are creative teams of learning designers, responsible for understanding the needs of the business and designing and curating or creating LoS or Firmwide programme content. The aim is to develop the most impactful, innovative solutions to meet learner needs and deliver clear business outcomes, leveraging the latest technological innovations where this enhances learning effectiveness.

What your days will look like:

• Design and develop programmatic content in partnership with Design Consultants, via curation, in-house authoring and engagement of external suppliers, leveraging LoS specific and/or Firmwide knowledge and experience as appropriate.


• Remain business-centered at all times, understanding their needs and keeping them in mind when taking actions and making decisions.


• Consistently follow the processes set by the Innovation & Investments Hub, in combination with content knowledge, to enable effective and efficient/ innovative learning design.


• Review of own and peer (as appropriate) content to maintain quality control, ensure learning objectives have been met, challenge learning efficacy and innovation and drive consistency.

The role is for you if:

• Worked closely with the People Solutions Learning Experience teams and Integrated Services - Event Delivery teams to support delivery of programmes.


• Contributed to the Innovation & Investment Communities of Practice to support collaboration and education and ensure the adoption of market insights and latest innovations.


• Have an awareness of appropriate diversity, inclusion and wellbeing; accessibility; external suppliers; and environmental and social impact when designing content.


• Collaborated with the Design Senior Associates across Design Hubs to ensure T&D activity is aligned across the CoE and shared best practice.

What you’ll receive from us:

No matter where you may be in your career or personal life, our benefits are designed to add value and support, recognising and rewarding you fairly for your contributions.We offer a range of benefits including empowered flexibility and a working week split between office, home and client site; private medical cover and 24/7 access to a qualified virtual GP; six volunteering days a year and much more.

Education (if blank, degree and/or field of study not specified)

Degrees/Field of Study required:

Degrees/Field of Study preferred:

Certifications (if blank, certifications not specified)

Required Skills

Optional Skills

Accepting Feedback, Accepting Feedback, Active Listening, AI Fluency, AI-Human Collaboration, Analytical Thinking, Co-Creation, Communication, Conducting Research, Creativity, Data Analytics, Data-Driven Decision Making (DIDM), Data-Driven Insights, Digital Tooling, Embracing Change, Emotional Regulation, Empathy, Global Mobility, Human Resources (HR) Policies, Human Resources (HR) Transformation, Inclusion, Industry Trend Analysis, Intellectual Curiosity, Learning Agility, Optimism {+ 14 more}

Desired Languages (If blank, desired languages not specified)

Travel Requirements

Up to 60%

Available for Work Visa Sponsorship?

No

Government Clearance Required?

No

Job Posting End Date

September 25, 2026