Digital Design Consultant Manager - FTC

PwC; Birmingham; Hybrid; GBP 42,000 - 62,000; Full time

Benefits offered by this job

Flexible working

Private medical cover

Virtual GP access

Volunteering days

Job summary

PwC is seeking a Digital Design Consultant (FTC) in Birmingham to lead technology-enabled learning design for the Design Hub. You will partner with Design Consultants and SMEs to understand training needs and propose digital solutions that enhance learning experiences while managing risk in new and existing technologies.

You will collaborate with teams to pilot tools, document adoption processes, and maintain supplier relationships.

Qualifications

• Experience delivering technology-enabled learning experiences.
• Experience briefing and training onsite teams on tech aspects of programmes.
• Experience maintaining tools to support learning design delivery.
• Experience coordinating with Learning Experience teams for programme logistics.

Responsibilities

• Propose, create/curate and implement technology-enabled learning experiences at a programmatic level.
• Collaborate with the Innovation and Insights team to pilot and implement new technology into TD&C programmes.
• Maintain knowledge of products and services of existing tech suppliers and recommend as needed.
• Demonstrate a creative approach to learning design leveraging technology to improve learner experience.

Skills

Accepting Feedback

Active Listening

Adult Learning Theories

AI Fluency

AI-Human Collaboration

Analytical Thinking

Career Training

Coaching and Feedback

Communication

Content Curation

Content Strategy

Creativity

Curriculum Development

Data Reporting

Design Thinking

Developing Presentations

Developing Training Materials

Digital Tooling

E-Learning Development

Embracing Change

Emotional Regulation

Empathy

Job description

Job Description & Summary

About the role:

Responsible for the talent, development and coaching strategies for the firm, the Talent, Development & Coaching Centre of Excellence (TD&C CoE) partners with the business to deliver high quality development opportunities that enable both the firm’s strategic priorities and individual growth of our people. We are a team of well-connected people professionals who bring creativity, expertise and market insights and work with subject matter experts in our business to respond to the development needs of the firm. Reporting into the Digital Design Team Lead, the Digital Design Consultant (FTC role) is responsible for partnering with the Design Consultants and SMEs within the Design Hub to understand the business and learning objectives for a particular training need, to propose digital and technology based solutions that will enhance learning experiences to meet these needs. They are responsible for advising on, and supporting the implementation of new and existing technologies for these programmes, including considering appropriate risk management activities.

What your days will look like:

• Propose, create/curate and implement technology enabled learning experiences at a programmatic level, and, in partnership with the Innovation and Insights team, provide consultation services and support to the wider Design Hub team in the adoption of new and existing digital and technology based solutions.

• Collaborate with the Innovation and Insights team to pilot and implement new technology & tools into TD&C programmes, including supporting their transition to BAU and contributing to any process documentation for their adoption.

• Maintain knowledge and understanding of the products and services of our existing technology based suppliers and make appropriate recommendations as necessary.

• Demonstrate a creative approach to learning design and articulate how technology could be leveraged to augment learner’s experiences and increase learning effectiveness.

This role is for you if:

• You’ve supported conversations with relevant business stakeholders e.g. SMEs, to enable learning content development.
• Led the briefing and training of onsite team members, facilitators and/or hosts in relation to technology aspects of programmes, to either equip them to be able to deliver learning content or to deliver onsite design requirements.
• Maintained and developed tools to support the CoE in the delivery of technology enhanced learning solutions e.g. Digital Learning Toolkit.
• Worked closely with People Solutions Learning Experience teams and Integrated Services Events teams to ensure all logistical requirements to run programmes are clearly defined and project plans are maintained.

What you’ll receive from us:

No matter where you may be in your career or personal life, our benefits are designed to add value and support, recognising and rewarding you fairly for your contributions.We offer a range of benefits including empowered flexibility and a working week split between office, home and client site; private medical cover and 24/7 access to a qualified virtual GP; six volunteering days a year and much moe.

Education

(if blank, degree and/or field of study not specified)

Certifications

(if blank, certifications not specified)

Required Skills

Optional Skills

Accepting Feedback, Accepting Feedback, Active Listening, Adult Learning Theories, AI Fluency, AI-Human Collaboration, Analytical Thinking, Career Training, Coaching and Feedback, Communication, Content Curation, Content Strategy, Contract Management, Creativity, Curriculum Development, Data Reporting, Design Thinking, Developing Presentations, Developing Training Materials, Digital Tooling, E-Learning Development, Embracing Change, Emotional Regulation, Empathy, Event Set Up {+ 39 more}

Desired Languages

(If blank, desired languages not specified)

Travel Requirements

Up to 60%

Available for Work Visa Sponsorship?

No

Government Clearance Required?

No