Fire Servicing Engineer – London

Sygma Fire, Security & Electrical Ltd; Greater London; On-site; GBP 30,000 - 40,000; Full time

Benefits offered by this job

Company vehicle and fuel card

Mobile phone, tablet and tools provided

Ongoing training and professional development

Job summary

Sygma Fire, Security & Electrical Ltd is looking for a Fire Servicing Engineer to support our operations across London and surrounding areas. This full-time position involves servicing, maintaining, and troubleshooting fire safety systems. Ideal candidates should have at least 2 years of relevant experience, along with strong problem-solving and customer service skills. A full UK driving license is necessary. We offer ongoing training, a company vehicle, and digital tools. Join a committed team focused on life-safety and exceptional service.

Qualifications

• Minimum 2 years’ experience as a Fire Engineer or similar.
• Experience servicing fire alarm and life safety systems.
• Excellent communication and customer service skills.

Responsibilities

• Service, maintain and repair fire alarm systems.
• Respond to planned maintenance visits and reactive call-outs.
• Diagnose system faults and complete repairs efficiently.

Skills

Fault-finding skills

Customer service skills

Good IT skills

Problem-solving skills

Education

FIA or equivalent fire alarm training

Job description

Full-time Permanent Competitive and commensurate with experience.

About Sygma Fire, Security and Electrical

Sygma Fire, Security and Electrical is a trusted provider of fire protection, electronic security and electrical solutions across the UK. We deliver high-quality installation, servicing and maintenance for commercial, industrial and public sector clients. Our focus is on reliability, compliance and exceptional customer service, ensuring our customers’ life-safety and security systems operate at the highest standards.

Due to continued growth, we are seeking an experienced Fire Servicing Engineer to join our team covering London and surrounding areas.

Role Overview

The Fire Servicing Engineer will be responsible for the service, maintenance, fault-finding and minor remedial works on a range of fire detection and life safety systems. You will work across a varied portfolio of commercial and industrial sites, ensuring systems remain compliant, reliable and fully operational.

Key Responsibilities

• Service, maintain and repair fire alarm systems
• Respond to planned maintenance visits and reactive call-outs across London and surrounding areas
• Diagnose system faults and complete repairs efficiently
• Complete service reports and documentation accurately
• Ensure all work complies with relevant British Standards and Health & Safety regulations
• Provide excellent customer service and technical advice to clients
• Identify opportunities for remedial works, upgrades or improvements
• Participate in an on-call rota where required

Systems You May Work On

• Fire detection and alarm systems

Skills & Experience Required

• Minimum 2 years’ experience as a Fire Engineer or similar
• Experience servicing fire alarm and life safety systems
• Strong fault-finding and problem-solving skills
• Good IT skills and ability to complete digital service reports
• Excellent communication and customer service skills
• Ability to work independently and manage your own schedule
• Full UK driving licence

Desirable Qualifications

• FIA or equivalent fire alarm training
• ECS / CSCS card
• IPAF or PASMA
• Experience with major manufacturers such as Gent, Advanced, Kentec, Morley, C-Tec or similar
• Company vehicle and fuel card
• Mobile phone, tablet and tools provided
• Ongoing training and professional development