Fire & Security Technician

Totaljobs Group Ltd; South Cornelly; On-site; GBP 10,000 - 40,000; Full time

Job summary

An established industry player is seeking a technical specialist to oversee maintenance and repairs for Fire and CCTV systems. This role involves ensuring compliance with safety standards, responding to service requests, and maintaining effective communication with store management. You will be responsible for diagnosing faults, ordering parts, and completing necessary paperwork to uphold service quality. If you possess strong electrical qualifications and a proactive attitude, this position offers a chance to contribute significantly to the operational excellence of designated stores. Join a team that values professionalism and dedication while providing essential services in a dynamic environment.

Qualifications

• GCSE standard and Electrical Competency Qualification required.
• Ability to maintain and repair Fire, CCTV products, and EAS systems.

Responsibilities

• Perform maintenance and repairs on Fire and CCTV systems.
• Respond to service calls and complete paperwork accurately.
• Ensure compliance with health and safety regulations.

Skills

Electrical Competency Qualification (NVQ/City & Guilds)

Communication Skills

Self-motivated

Ability to work at heights

Ability to work with minimum supervision

Willingness to work flexible hours

Education

GCSE standard

Tools

PC

Job description

This job application is restricted to applicants in the UK only.

To be the technical specialist for designated stores responsible for undertaking first call response to Fire, CCTV, EAS, Access Control, PA, Automatic Pedestrian Gates.

Key Accountabilities:

1. To undertake maintenance and repairs in accordance with KPI’s set by the customer including, but not limited to response, repair, first fix, and closure.
2. To ensure all planned, reactive and statutory works designated to a CCTV engineer is carried out in accordance with contractual obligations as set out in the City FM Bookcase.
3. To complete the PPM works within agreed timescales and to ensure all necessary paperwork is completed accurately and to the laid-down procedures and satisfactory standards.
4. To respond promptly to service call requests from the Helpdesk during normal hours and when on call. For avoidance of doubt out of hours will be referred to the specialist in the first instance.
5. To identify non-repairable faults in equipment and propose corrective course of action.
6. To order parts where required in line with Company Procedures, ensure prompt fitment on delivery and chase outstanding parts not delivered within 5 days.
7. To fully complete all paperwork required by the Company to measure performance of service and undertake surveys as requested.
8. To meet and communicate regularly with the Duty Manager on every store visit to advise all repair and maintenance issues that are likely to affect the smooth running of the store.
9. To ensure all tools and equipment necessary to complete maintenance and repairs are available and serviceable at all times.
10. Carry out required Fire PPM visits to BS5839.
11. To ensure Fire alarm systems are in compliance with BS 5839 and report defects as necessary.
12. To be proficient in the use of written and verbal communication, report writing and recording procedures.
13. To be aware of regulations and codes of practice applicable to the tasks.
14. To notify the company helpdesk of procedural task condition on cessation of works.
15. To carry out surveys and complete reports as required by the supervisor / technical specialist.
16. All work will be completed to the highest standards in an efficient and cost-effective manner, whilst complying with the laid-down Company Health and Safety policy.
17. To carry out all tasks assigned within the allotted time period to the satisfaction of the company and client.
18. To attend training courses as and where necessary and to ensure personal job skills keep pace with technical and business developments.
19. Ensure all mandatory Evolve on-line training modules are completed.
20. To comply with the Health and Safety at Work Act and the company’s Health and Safety Policy at all times.
21. To work with company and ASDA colleagues to ensure that laid-down standards of quality are maintained at all times.
22. To represent the company in a professional and competent manner at all times and develop good working relationships with City and ASDA colleagues.
23. To comply with any other reasonable request or instruction from the City Management Team.

Knowledge, Skills and Abilities:

1. GCSE standard.
2. Electrical Competency Qualification (NVQ/City & Guilds).
3. PC literate.
4. Ability to maintain and repair a range of Fire, CCTV products and specific EAS systems (Sensormatic).
5. Ability to work with minimum supervision.
6. Good communication skills (written and verbal).
7. Helpful/friendly manner.
8. Self-motivated.
9. Ability to work at heights.
10. IPAF licence holder.
11. Competent in the use of steps and ladders.
12. Current driving licence.
13. Ability to distinguish colours to the standard required for maintenance and repair of electrical/electronic equipment and appliances.
14. Willingness to work flexible hours.