Fire & Security Systems Technician — PPM, Repairs & On‑Call

Dalkia; Glasgow; On-site; GBP 30,000 - 42,000; Full time

Job summary

Join Dalkia in Glasgow as a Fire & Security Service Engineer responsible for delivering Planned Preventative Maintenance, Reactive Maintenance, and emergency support across fire, CCTV (IP & analogue), access control and intruder alarm systems.

You'll ensure safety, compliance and system reliability, coordinating with subcontractors and clients while taking part in on-call duties and seeking continuous service improvements.

Qualifications

• Essential: recognised Fire & Security apprenticeship or equivalent experience.
• Health & Safety training (e.g. Manual Handling, Working at Height).
• Strong experience in fire alarm systems with supporting certifications.
• IP and analogue CCTV system experience.
• Current ECS card with Chapter 8 awareness.
• IPAF trained.
• Minimum GCSEs in Maths and English.
• Industry experience in service, fault finding and maintenance of fire & security systems.
• Desirable: City & Guilds 2360 Part 3 or equivalent qualification.
• Experience with IT and networking related to security systems.
• Supervisory experience (or ambition for progression).

Responsibilities

• Carry out routine PPM in line with scheduled tasks and industry standards.
• Respond to reactive maintenance calls, breakdowns, and emergencies.
• Perform fault diagnosis and repairs on fire alarm, CCTV, access control, and intruder alarm systems.
• Ensure compliance with Health and Safety legislation and procedures.
• Complete detailed job documentation, reports and asset records.
• Coordinate with subcontractors and suppliers for specialist system support.
• Support and liaise with clients to maintain high customer satisfaction.
• Take part in an on-call rota for emergency response as required.
• Identify opportunities for system upgrades, replacements or improvements.
• Assist other trade teams on-site when required.
• Work proactively to support continuous service improvement and contract growth.

Skills

Fire & Security systems

IP CCTV

Access control

Intruder alarms

IPAF trained

ECS card

Health & Safety awareness

Fault diagnosis

Customer liaison

Education

Fire & Security Apprenticeship

GCSE Maths & English

Tools

CCTV (IP/analogue)

Access control systems

Intruder alarm systems

Fire alarm systems

IP network basics

Job description

Join Dalkia in Glasgow as a Fire & Security Service Engineer responsible for delivering Planned Preventative Maintenance, Reactive Maintenance, and emergency support across fire, CCTV (IP & analogue), access control and intruder alarm systems.

You'll ensure safety, compliance and system reliability, coordinating with subcontractors and clients while taking part in on-call duties and seeking continuous service improvements.