Fire & Security Surveyor

Mitie Cleaning & Hygiene Services; West Midlands; On-site; GBP 40,000 - 56,000; Full time

Benefits offered by this job

Virtual GP

Salary Finance

Choices lifestyle benefits

Five extra holidays

MiDeals discounts

Cycle-to-work

Life cover

Enhanced pension

Share Plan

Rewards program

Job summary

Mitie Cleaning & Hygiene Services is seeking a Fire & Security Surveyor to join our National Accounts support team. You will conduct site surveys, design bespoke fire and security solutions, and prepare quotations and technical drawings.

The role offers autonomy, travel across designated areas, and collaboration with sales and operations to drive client outcomes. You will interpret client requirements, ensure compliance with industry standards, and maintain strong stakeholder relationships.

Qualifications

• Strong technical knowledge across fire and/or electronic security systems.
• Good understanding of relevant fire and security industry standards and regulations.
• Ability to interpret customer requirements and translate them into practical technical solutions.
• Proficient in Microsoft Office applications.
• Excellent communication and stakeholder management skills.
• Self-motivated with the ability to work autonomously in a field-based role.

Responsibilities

• Conducting site surveys across a portfolio of key and national account customers.
• Developing bespoke fire and security solutions based on client requirements and operational needs.
• Producing accurate quotations, technical specifications, and supporting documentation.
• Creating system designs and drawings to support proposed solutions.
• Building and maintaining strong relationships with customers and internal stakeholders.
• Managing customer expectations and ensuring service commitments are delivered professionally and on time.
• Working collaboratively with Sales, Operations, and Account Management teams to support business growth.
• Ensuring all designs and recommendations comply with relevant industry standards and legislation.
• Managing your own diary and travel schedule to effectively support customers across your designated area.

Skills

Fire & Security knowledge

Regulations understanding

Client requirement translation

Microsoft Office

Communication skills

Autonomous field work

Tools

CAD

Microsoft Visio

CASH system

Job description

Better places, thriving communities.

Better places, thriving communities.Are you an experienced Fire & Security professional looking for a role that offers genuine autonomy, variety, and the opportunity to work with some of the UK's largest organisations? We're looking for a Fire & Security Surveyor to join our growing National Accounts support team. This is a fantastic opportunity to play a key role in delivering bespoke fire and security solutions for a diverse portfolio of high-profile clients, whilst enjoying the flexibility to manage your own diary and workload. Working closely with key account teams, clients, and internal stakeholders, you'll be responsible for building strong customer relationships, understanding operational requirements, and designing tailored solutions that protect people, property, and assets. This is more than just a surveying role. You'll become a trusted technical expert, supporting customers from initial consultation through to solution design and quotation, helping to shape projects that deliver real value.

What You'll Be Doing

• Conducting site surveys across a portfolio of key and national account customers.
• Developing bespoke fire and security solutions based on client requirements and operational needs.
• Producing accurate quotations, technical specifications, and supporting documentation.
• Creating system designs and drawings to support proposed solutions.
• Building and maintaining strong relationships with customers and internal stakeholders.
• Managing customer expectations and ensuring service commitments are delivered professionally and on time.
• Working collaboratively with Sales, Operations, and Account Management teams to support business growth.
• Ensuring all designs and recommendations comply with relevant industry standards and legislation.
• Managing your own diary and travel schedule to effectively support customers across your designated area.

Essential Experience

• Strong technical knowledge across fire and/or electronic security systems.
• Good understanding of relevant fire and security industry standards and regulations.
• Ability to interpret customer requirements and translate them into practical technical solutions.
• Proficient in Microsoft Office applications.
• Excellent communication and stakeholder management skills.
• Self-motivated with the ability to work autonomously in a field-based role.

Desirable Experience

• CAD experience.
• Microsoft Visio.
• CASH system knowledge

Our market-leading offering provides you with benefits that suit your lifestyle. We have a virtual GP on hand for you and members of your household. So you can get expert advice by video or phone without having to leave your home. We offer financial wellbeing assistance through our Salary Finance scheme. For example, you could access 50% of your earned pay before payday for a small fee. Salary Finance also offers competitive loans. When you join us, we’ll give you a link to our flexible lifestyle benefits platform, Choices. You might choose to purchase up to five extra days’ holiday each year. You might buy critical illness insurance, seek dental treatment or buy technology products at an affordable cost. There are many choices! We give you access to high street discounts from thousands of well-known retailers, gyms and more through our MiDeals platform. And we have a cycle-to-work scheme. Life cover of up to four times your salary is available. We also offer enhanced pension contributions, a save-as-you-earn scheme, and a Mitie Matching Share Plan (you could even be awarded free shares in Mitie). We award our employees with Mitie Stars as recognition for their hard work. There are cash prizes up for grabs each month and at the end of the year there’s a chance to scoop a top prize of £10,000! Our success is a direct result of the experience and quality of our people. Progressing your career is therefore a top priority for us. We offer a diverse variety of training and development avenues via a wide selection of learning resources to suit you. We are committed to ensuring our recruitment process is inclusive and accessible to all. If you have a disability or long-term condition (for example dyslexia, anxiety, autism, a mobility condition or hearing loss) and need us to make any reasonable adjustments, changes or do anything differently during the recruitment process, please let us know by emailing at .

Since 1987, Mitie’s 84,000 employees have been maintaining companies globally. We are the UK’s leading facilities management and professional services company, and our clients range from household names in banking, critical government sites as well as hospitals and schools.

Join our Mitie Team.

Together our diversity makes me stronger.

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