Estimating Administrator

Mitie Cleaning & Hygiene Services; Northampton; On-site; GBP 26,000 - 38,000; Full time

Benefits offered by this job

Virtual GP for you and household

Salary Finance for pay advances

Choices lifestyle benefits platform

MiDeals discounts and cycle-to-work

Life cover and enhanced pension

Job summary

Mitie Cleaning & Hygiene Services in the United Kingdom seeks an organized administrator to assist the estimating team in producing quotations for fire and security systems (CCTV, intruder alarms, access control, and fire alarms) within SLAs. You will liaise with engineers, surveyors and stakeholders to ensure quotes are raised, processed and converted to jobs on approval.

Daily email management and ad hoc tasks are part of the role.

Qualifications

• High attention to detail and accuracy.
• Strong commercial awareness and numerical skills.
• Excellent verbal and written communication.
• Ability to meet deadlines with strong organisation.
• Proficient in Microsoft Office (Outlook, Excel, Word).
• Able to adapt in a high-pressure environment.

Responsibilities

• Manage daily emails and respond to internal/external client queries.
• Raise and assign sales inquiries for the team and surveyors.
• Liaise with engineers, surveyors and the small works team to produce quotes.
• Convert sales inquiries to jobs once client orders are approved.
• Coordinate with internal teams to ensure quotes are carried out correctly.
• Handle ad-hoc administrative tasks and support other teams as needed.
• Work independently and as part of a collaborative team.

Skills

Attention to detail

Commercial acumen

Verbal and written communication

Microsoft Office proficiency

Deadline-driven

Organisational skills

Adaptable under pressure

Tools

CASH 4 WINDOWS

Coupa

Maximo

Job description

Better places, thriving communities.

Overall, Purpose of the Role

The successful candidate will be responsible for assisting the estimating team in producing and providing clients with quotations for fire and security systems, including CCTV, intruder alarms, access control, and fire alarm systems, all within the agreed Service Level Agreements (SLAs).

This role requires effective liaison with engineers, surveyors, and other stakeholders to ensure quotations are raised and actioned correctly and efficiently. Additionally, the candidate will manage daily emails, address queries, escalate issues when necessary, and handle various ad hoc tasks.

Key Accountabilities

• Manage daily emails, respond to queries from internal and external clients and elevate issues as needed.
• Raising and assigning sales enquiries for the team and surveyors
• Liaise with engineers, surveyors, and the small works department to ensure accurate and efficient quotation production.
• Convert sales enquiries to jobs upon client order approval.
• Liaising with internal teams to ensure quotes being carried out correctly.
• Perform any other ad-hoc administrative tasks as requested, including assisting other teams/departments as required.
• Proactive team member with the ability to work independently and collaboratively.
• Self-motivated and confident in working with different teams and internal/external client.

Person Specification

• Essential**
• High level of attention to detail and accuracy.
• Commercial acumen
• Excellent verbal and written communication skills.
• Ability to complete tasks within clear deadlines.
• Strong organizational skills with the ability to coordinate multiple priorities and meet tight deadlines.
• Adaptable and flexible while working in a high-pressure environment.
• Proficient in Microsoft Office (Outlook, Excel, Word).

Desirable

• Experience with systems such as CASH 4 WINDOWS, Coupa, and Maximo.

Key Contacts and working relationships.

• Small works co-ordination team
• Project Managers
• Dedicated client support teams
• Quotes teams
• Surveyors and engineers

Our market-leading offering provides you with benefits that suit your lifestyle.

We have a virtual GP on hand for you and members of your household. So you can get expert advice by video or phone without having to leave your home. We offer financial wellbeing assistance through our Salary Finance scheme. For example, you could access 50% of your earned pay before payday for a small fee. Salary Finance also offers competitive loans.

When you join us, we’ll give you a link to our flexible lifestyle benefits platform, Choices. You might choose to purchase up to five extra days’ holiday each year. You might buy critical illness insurance, seek dental treatment or buy technology products at an affordable cost. There are many choices!

We give you access to high street discounts from thousands of well-known retailers, gyms and more through our MiDeals platform. And we have a cycle-to-work scheme. Life cover of up to four times your salary is available. We also offer enhanced pension contributions, a save-as-you-earn scheme, and a Mitie Matching Share Plan (you could even be awarded free shares in Mitie).

We award our employees with Mitie Stars as recognition for their hard work. There are cash prizes up for grabs each month and at the end of the year there’s a chance to scoop a top prize of £10,000!

Our success is a direct result of the experience and quality of our people. Progressing your career is therefore a top priority for us. We offer a diverse variety of training and development avenues via a wide selection of learning resources to suit you.

We are committed to ensuring our recruitment process is inclusive and accessible to all. If you have a disability or long-term condition (for example dyslexia, anxiety, autism, a mobility condition or hearing loss) and need us to make any reasonable adjustments, changes or do anything differently during the recruitment process, please let us know by emailing at .

Since 1987, Mitie’s 84,000 employees have been maintaining companies globally. We are the UK’s leading facilities management and professional services company, and our clients range from household names in banking, critical government sites as well as hospitals and schools.

Join our Mitie Team.

Together our diversity makes us stronger.

Looking to move roles but not leaving the Mitie family?

Why not share your experience with others about life at Mitie?