Fire & Security Service Engineer — Uncapped Earnings & Training

Trinity Fire & Security Systems Limited; Cardiff; On-site; GBP 52,000 - 64,000; Full time

Benefits offered by this job

Uncapped commission

Paid overtime

Company van

Fuel card

Employee discounts

Pension

Life Assurance

Employee assistance

Referral bonus

Ongoing training

Accreditations

Job summary

Trinity Fire & Security is seeking an experienced Service Engineer to service, maintain and support a diverse portfolio of commercial fire and security systems across South Wales. You will join a team backed by Service Coordinators and Technical Specialists to deliver high engineering standards and excellent customer service.

The role offers regional coverage with reduced travel, uncapped overtime and commission, plus ongoing manufacturer training and clear career progression.

Qualifications

• Proven experience servicing fire alarm and/or electronic security systems.
• Strong fault-finding and diagnostic skills.
• Good knowledge of relevant British Standards.
• Excellent communication and customer service skills.
• Strong technical understanding with a focus on electrical safety (ECA or equivalent desirable).
• Full UK driving licence.

Responsibilities

• Carry out planned preventative maintenance and reactive service visits on fire and security systems.
• Diagnose faults and deliver effective, compliant solutions.
• Complete minor remedial works and small-scale installations.
• Provide professional technical advice and updates to customers.
• Maintain accurate service records and documentation.
• Ensure all work is completed in line with relevant standards and company procedures.

Skills

Fault finding

Customer service

Electrical safety

British Standards

Driving licence

Tools

Gent

Notifier

Advanced

Protec

Hikvision

Dahua

Avigilon

Galaxy

Texecom

Paxton

Honeywell

Gallagher

Job description

Trinity Fire & Security is seeking an experienced Service Engineer to service, maintain and support a diverse portfolio of commercial fire and security systems across South Wales. You will join a team backed by Service Coordinators and Technical Specialists to deliver high engineering standards and excellent customer service.

The role offers regional coverage with reduced travel, uncapped overtime and commission, plus ongoing manufacturer training and clear career progression.