Fire & Security Service Engineer

ACL (Alarm Communication Limited); London; On-site; GBP 34,000 - 36,000; Full time

Job summary

An established industry player is seeking a dedicated Fire & Security Service Engineer to join their dynamic team in London. This role involves servicing and maintaining fire alarm and security systems across prestigious sites, ensuring high standards and client satisfaction. The ideal candidate will possess relevant experience and qualifications, coupled with strong problem-solving abilities and excellent communication skills. Join a supportive company that values diversity and offers opportunities for professional growth and development in a rewarding environment.

Benefits

Pension

Life Assurance

22 Days Paid Holidays

Birthday Holiday

Referral Scheme

Mental Health & Well-being Scheme

Free onsite parking

Development and progression opportunities

Qualifications

• Relevant experience in servicing and fault-finding on fire and security systems.
• Qualifications in fire and security systems or related fields.

Responsibilities

• Conduct routine service and maintenance on fire alarm and security systems.
• Respond promptly to service calls and resolve issues professionally.
• Provide excellent customer service and maintain positive client relationships.

Skills

Servicing fire alarm systems

Fault-finding on security systems

Problem-solving skills

Excellent communication skills

Flexibility for on-call rotations

Education

Qualifications in fire and security systems

Job description

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Fire & Security Service Engineer - London

Alarm Communications Limited are a leading team of fire protection, commercial security and building management systems specialists, with our Head Office located in Surrey. Our client base includes prestigious buildings and landmarks, such as high-end hotels, stadia, and education establishments in and around Greater London. We are currently seeking a Fire & Security Service Engineer to cover the London Area.

Salary and Benefits

• Basic Salary: up to £36,000
• Overtime, Travel Time & Call-out
• Pension, Life Assurance & more

Responsibilities

• Conduct routine service, maintenance, and fault-finding on fire alarm, access control, CCTV, and intruder alarm systems
• Ensure all works meet high standards and client requirements
• Respond promptly to service calls and resolve issues professionally
• Collaborate with team members and support larger projects
• Provide excellent customer service and maintain positive client relationships

Requirements

• Relevant experience in servicing and fault-finding on fire and security systems
• Qualifications in fire and security systems or related fields
• Strong problem-solving skills and ability to work under pressure
• Excellent communication skills (verbal and written)
• Full, manual UK driver’s license
• Flexibility to work outside regular hours and participate in on-call rotations

Additional Skills and Qualities

• Self-motivated with a commitment to high standards
• Technical knowledge of various systems
• Ability to work independently and as part of a team
• Attention to detail and accuracy
• Professional and customer-oriented approach

Benefits

• Salary: £34-36,000 depending on experience
• Overtime, Travel Time & Call-out
• Aviva Pension
• Life Assurance: 4x Salary
• 22 Days Paid Holidays plus Bank Holidays
• Birthday Holiday
• Referral Scheme: up to £1,000 per referral
• Mental Health & Well-being Scheme
• Free onsite parking
• Development and progression opportunities

About Alarm Communications

We are a small, regionally focused business providing bespoke, reactive services to our clients, while being part of a larger group within the fire protection, security, and building management industry. This allows us to share best practices, training, and resources for continuous improvement.

Our Group Includes:

• Alarm Communications - acl.uk.com
• Griffin Fire - acl.uk.com
• Clymac - clymac.co.uk
• FAFS Fire & Security - fafsfireandsecurity.com
• Marlowe Kitchen Fire Suppression - marlowefireandsecurity.com
• Morgan Fire Protection - morganfire.co.uk
• Victory Fire - morganfire.co.uk
• Marlowe Smoke Control - marlowe-aov.co.uk
• Marlowe Fire & Security - marlowefireandsecurity.com
• Hadrian Technology - marlowefireandsecurity.com

Equal Opportunities

We promote diversity and inclusion, supporting all employees and encouraging a culture of equality. Please inform us if you require reasonable adjustments during the recruitment process.

Right to Work

We are unable to offer sponsorship. Applicants must have the right to work in the UK without sponsorship.

Additional Details

• Seniority level: Mid-Senior level
• Employment type: Full-time