Fire & Security Service Engineer - Ref65104

TN United Kingdom; Stevenage; On-site; GBP 29,000 - 42,000; Full time

Job summary

An exciting opportunity awaits with a rapidly growing firm specializing in fire and security solutions. This role as a Fire & Security Service Engineer involves maintaining critical systems, responding to service calls, and ensuring customer satisfaction. With competitive pay and numerous benefits, including a company vehicle and opportunities for career progression, this position is perfect for those with a technical background and a passion for customer service. Join a dynamic team and contribute to a safer environment while advancing your career in a supportive and innovative atmosphere.

Benefits

Company vehicle & fuel card

Pension

Life assurance

Recognition schemes

Training

Progression opportunities

Overtime

On-call allowances

Travel allowances

Qualifications

• Experience in maintaining Fire and Security systems.
• Ability to respond to service calls and manage stock.

Responsibilities

• Maintain Fire and Security systems and respond to service calls.
• Plan visits and communicate with customers effectively.

Skills

Knowledge of Fire & Security Systems

Customer service skills

Organizational skills

Technical background in electrical/electronic industry

Customer-facing experience

Tools

Galaxy

Texecom

Hikvision

Dahua

Paxton

Job description

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Fire & Security Service Engineer - Ref65104, Stevenage

Client:

Marlowe Fire and Security

Location:

Job Category:

-

EU work permit required:

Yes

Job Reference:

5dcc48ac9095

Job Views:

3

Posted:

05.05.2025

Expiry Date:

19.06.2025

Job Description:

Fire & Security Service Engineer - Anglia

Marlowe Fire & Security, a specialist business within Marlowe Fire and Security Group, is looking to expand its team with an experienced Fire & Security Engineer.

Marlowe Fire & Security Group is one of the fastest-growing and most exciting businesses in the UK, having doubled in size recently to over 1,000 specialists nationwide. We offer excellent career progression, in-house training, competitive pay, and benefits.

Salary Grades:

• Grade 7: £34,884 - £41,991 (for at least 10+ years experience, multi-disciplined in Fire & Security systems)
• Grade 6: £33,575 - £38,991 (skilled engineer, some install & commissioning experience)
• Grade 5: £32,145 - £36,592 (at least 4 years' experience, multi-disciplined)
• Grade 4: £29,065 – £32,992 (at least 2 years' experience, multi-disciplined)

The role involves maintaining Fire and Security systems, responding to service calls, planning visits, communicating with customers, managing stock, and attending training.

Systems:

• Intruder: Galaxy, Texecom, Scantronic, Menvier, Risco
• CCTV: Hikvision, Dahua, Bosch, Analogue Systems
• Access Control: Paxton, PAC, Salto

Candidate Requirements:

• Technical background in electrical/electronic industry
• Knowledge of Fire & Security Systems
• Customer-facing experience preferred
• Organizational skills
• Professional demeanor
• Customer service skills

Benefits:

• Competitive salary based on grading
• Overtime, on-call, travel allowances
• Company vehicle & fuel card
• Pension, life assurance, recognition schemes, holidays, training, progression opportunities