Fire & Security Lead Engineer

Marlowe Fire and Security; London; On-site; GBP 40,000 - 60,000; Full time

Job summary

Marlowe Fire & Security is seeking a Lead Engineer in London, responsible for overseeing maintenance tasks and managing an engineering team. Ideal candidates will have at least 5 years of experience in Fire & Security, strong technical capabilities, and a commitment to excellent customer service. We offer a competitive salary, benefits, and opportunities for career progression.

Benefits

Company Van

Royal London Pension Scheme

Life Assurance x4 Basic Salary

Employee Recognition Scheme

Paid Referrals Scheme

Paid Holidays plus Bank Holidays

Mental Health & Well-being scheme

Development & Progression opportunities

Qualifications

• At least 5 years’ experience as a Fire & Security Engineer.
• Technical background in electrical/electronic industry beneficial.
• Full UK Driving Licence mandatory.

Responsibilities

• Support and guide the engineering team, planning and monitoring maintenance tasks.
• Ensure service complies with schedules and respond to customer needs.
• Assist in managing the engineering team and support on-site surveys.

Skills

Customer Service

Technical Support

Compliance Management

Job description

Fire & Security Lead Engineer, London

Why Marlowe Fire & Security?

As one of the fastest-growing companies in the industry, we pride ourselves on our ability to deliver excellence, from the initial design to long-term maintenance. Our employees are our greatest asset, and we empower them with the tools they need to succeed. With Marlowe Fire & Security, you will enjoy a vibrant company culture, career progression opportunities, and a comprehensive benefits package including a competitive salary, vehicle allowance, and more!

Engineering Van/Fuel Card

Pension, Life Assurance & much more. – Please see our generous remuneration packages below

Marlowe Fire & Security’s Lead Engineer

A self-motivated person who gives day-to-day support and Guidance to the engineering team in their area, they will plan and monitor the maintenance tasks and work in conjunction with the Scheduler for the area to ensure effective and profitable use of the engineering resource for region.

• To ensure performance and service are in line with compliance and monthly schedules
• Respond to customer needs, complaints, and concerns with urgency as and when required.
• Complete toolbox talks with direct reports, providing clear records of completion to the compliance team,
• Be available for site surveys and installation handovers as directed by your Regional Service Manager
• Organise and maintain and communicate an effective call-out rota for the area
• Responsible for minor works within the area through a dedicated minor works resource
• To assist the Regional Service Manager in the management of the engineering team
• Deputise for your Regional Service Manager as and when required during periods of sickness and holidays
• Support engineers in stock control and further action management.
• Attend and assist with troublesome sites and complaints.
• Technically support DRS and the Sales Team with quotations.
• Initial planning of ppm on large/ complex sites – meeting with customers in support of key sites in the region.
• Assist in the delivery of small bespoke projects and ensure on-time delivery.

Who We’re Looking For

Marlowe Fire & Security considers our people our greatest asset. All we ask is that every Team Member take pride in what they do and demonstrate commitment to delivering the highest level of service to external and internal customers. Therefore, in addition to having all the usual attributes of a great Marlowe Fire & Security employee, such as a positive attitude, excellent communication skills, well presented and professional at all times, ability to work alone and as part of a team….. For this specific opportunity, we are looking for candidates who offer:

• At least 5 years’ experience as an accomplished multi-disciplined Fire & Security Engineer
• A technical background in the electrical/electronic industry would be beneficial
• Experience in front-line customer service will be preferred
• A full UK Driving Licence – mandatory
• You have to be flexible to travel and be part of an on-call rota.

Our Commitment to Attracting, Rewarding & Retaining Talent

At Marlowe Fire & Security, we understand the pivotal role that fair compensation plays in the success of our team. That’s why we’re dedicated to providing exceptional remuneration packages that not only address the challenges of today’s economic landscape, but also include comprehensive benefits and incentives designed to enhance the well-being and prospects of our employees, making their everyday lives more enjoyable and secure.

• Company Van with fully fitted Van vaults
• Royal London Pension Scheme
• Life Assurance x4 Basic Salary
• Employee Recognition Scheme
• Paid Referrals Scheme (up to £1,000 per successful candidate referral, unlimited referrals)
• Paid Holidays plus Bank Holidays
• Additional Day holiday each full year of completed service (up to 25 days)
• Mental Health & Well-being scheme
• Development & Progression opportunities

A Little More About Marlowe Fire & Security

We proudly operate across the nation, serving a wide range of industries in both commercial and domestic settings. Our goal is to provide fire and security solutions tailored to the specific needs of our customers. Each of our solutions is crafted to meet the unique compliance standards of the industries we serve, helping them ensure site security and protect their teams. We also enjoy the advantage of being part of a larger group within the Fire Protection, Security & Building Management Systems sector. This collaboration allows us to share best practices, access development academies, and leverage Human Resource expertise, all contributing to continuous improvement in this vital service industry.

Our Commitment: We are large enough to provide comprehensive, industry-leading solutions, yet small enough to deliver a personal and caring service to each client.

Our Businesses Include:

• Alarm Communications acl.uk.com/careers
• Clymac clymac.co.uk/careers
• FAFS Fire & Security fafsfireandsecurity.com/careers
• Marlowe Kitchen Fire Suppression marlowefireandsecurity.com/vacancies/
• Morgan Fire Protection morganfire.co.uk/recruitment/
• Marlowe Smoke Control marlowe-aov.co.uk/careers/
• Marlowe Fire & Security marlowefireandsecurity.com/vacancies/

Equal Opportunities

At Marlowe Fire & Security, we cultivate a vibrant, diverse, and inclusive environment where everyone can truly be themselves. We celebrate individuality and believe that a culture of inclusion helps us better serve our customers and innovate as a team. Our commitment to equal opportunities means we're here to support you—if you need any adjustments to fully participate in the recruitment process, just let us know. Together, we can create a workplace where everyone thrives.

Right to Work

Regrettably, we are unable to offer Right to Work Sponsorship.