Fire & Security Field Service Engineer — Vehicle Allowance

Mitie; Stockport; On-site; GBP 30,000 - 42,000; Full time

Benefits offered by this job

Vehicle allowance

Company pension

Job summary

Mitie Fire & Security in the Stockport area is seeking a skilled Fire & Security Service Engineer to service and maintain customer sites across the UK. You will respond to calls, plan visits, and ensure compliance with current standards.

We value frontline customer contact, strong technical knowledge, and a professional, presentable demeanor, with opportunities for training and career progression within a vibrant team.

Qualifications

• Technical background in electrical/electronic industry.
• Good all‑round knowledge of Fire and Security Systems.
• Experience of front-line customer contact preferred.
• Excellent organisational skills.
• Professional and presentable demeanor, always.
• Ability to deliver exceptional customer service.

Responsibilities

• Maintain Fire and Security Systems in your assigned area.
• Respond to service calls on all types of Fire and Security systems in line with current standards and customer requirements.
• Plan and respond to routine and reactive call visits in your area.
• Maintain effective communication with customers when planning site visits.
• Maintain your stock levels with support from the Stores team.
• Attend training sessions as and when required.
• Attend Engineering team meetings as and when required.
• Identify any personal training and development needs to help you provide the best possible customer service.

Skills

Technical background

Fire and security knowledge

Customer contact

Organisation

Professional appearance

Customer service

Job description

Mitie Fire & Security in the Stockport area is seeking a skilled Fire & Security Service Engineer to service and maintain customer sites across the UK. You will respond to calls, plan visits, and ensure compliance with current standards.

We value frontline customer contact, strong technical knowledge, and a professional, presentable demeanor, with opportunities for training and career progression within a vibrant team.