Fire & Flood Restoration Technician

Masterfix Claims Solutions; Greater London; On-site; GBP 18,000 - 24,000; Full time

Benefits offered by this job

Company vehicle

Ongoing development

Path toward industry qualifications

Job summary

Masterfix Claims Solutions in London seeks reliable, hands-on restoration technicians. No prior restoration experience is required; full training will be provided. You will work at residential and commercial sites across London and surrounding areas.

You’ll learn water extraction, drying, mould remediation and related tasks under experienced supervision. A full UK driving licence is essential. We offer a company vehicle, ongoing development and a path toward industry qualifications.

Qualifications

• No specific restoration experience required; full training provided.
• Must be willing to travel to sites across London and surrounding areas.
• Full UK driving licence essential.

Responsibilities

• Water extraction, drying and restoration tasks.
• Assisting with moisture investigations and surveys.
• Installing and monitoring specialist drying equipment.
• Mould remediation and site cleaning.

Skills

Hands-on

Reliable

Willing to learn

Team player

Tools

Moisture meters

Drying equipment

Job description

Looking for a new career opportunity? Practical, motivated and keen to learn new skills?

Whether you're an experienced restoration technician, have a background in construction or property maintenance, or are looking to start a completely new career, we want to hear from you.

No previous restoration experience is necessary. Full training will be provided to the right candidate.

At Masterfix, you'll do more than clean up after an incident. You'll play a vital role in helping restore homes, businesses and properties following water, fire and other forms of damage, using specialist equipment and professional restoration techniques.

We're a growing specialist property restoration and remediation company working with insurers, loss adjusters, property managers, contractors and private clients.

We're looking for reliable, enthusiastic and hardworking individuals to join our team and develop their skills within this specialist industry.

The Role

You'll attend residential and commercial properties across London and surrounding areas, working alongside experienced technicians and our operations team to carry out restoration and remediation works.

Your responsibilities will include:

• Water extraction, cleaning, drying and restoration
• Assisting with moisture investigations and surveys
• Installing, monitoring and removing specialist drying equipment
• Structural, cavity and pressure drying
• Fire and smoke damage cleaning
• Mould remediation and specialist cleaning
• Controlled strip-out and removal of damaged materials
• Using specialist drying, filtration and restoration equipment
• Recording moisture readings, photographs and job information
• Communicating professionally with customers and colleagues
• Maintaining safe, clean and organised working environments

Don't worry if you're unfamiliar with some of these activities. We'll provide the training and support needed to develop your knowledge and confidence.

As your experience grows, you'll have the opportunity to take on greater technical responsibilities and develop specialist restoration skills.

What We’re Looking For

We're interested in finding the right person, not just the right CV.

You don't need previous fire and flood restoration experience, and while a basic understanding of buildings or construction would be beneficial, it is not essential.

What matters most is your attitude, reliability and willingness to learn.

Ideally, you’ll be:

• Practical, hands‑on and willing to learn new skills
• Reliable, punctual and hardworking
• Able to work independently and as part of a team
• Comfortable working in customers' homes and commercial properties
• Professional, polite and customer‑focused
• Organised with good attention to detail
• Capable of following instructions and working safely
• Confident using basic technology to record job information
• Motivated to develop a long‑term career
• A full UK driving licence is essential.
• Previous experience in construction, property maintenance, cleaning, restoration or a related trade would be an advantage but is not required.

Existing IICRC or BDMA qualifications and experience with specialist drying equipment are welcomed, but not expected.

Training & Career Development

At Masterfix, we believe in developing our people.

Successful candidates will receive practical, hands‑on training and ongoing support from experienced restoration professionals.

Training opportunities include:

• Water damage restoration techniques
• Moisture measurement and building drying principles
• Specialist drying equipment operation
• Fire and smoke damage restoration
• Mould remediation and safe working practices
• Health & Safety and site procedures
• Technical reporting and customer communication
• Industry‑recognised IICRC and BDMA qualifications

Whether you’re starting from scratch or already have relevant experience, we’ll support you in developing the skills needed to become a competent restoration technician.

Why Join Masterfix?

We offer:

• Competitive salary based on experience and qualifications
• Company vehicle and professional equipment
• Full training for candidates new to the industry
• Ongoing specialist technical development
• Support towards industry‑recognised qualifications
• Varied residential, commercial and insurance projects
• Genuine opportunities for career progression
• A supportive and professional team environment

Ready for a New Challenge?

You don't need to be an expert to get started — you just need the right attitude and a willingness to learn.

If you’re looking for a hands‑on role, enjoy problem‑solving and want to build a career in a specialist industry with opportunities to develop, we’d like to hear from you.

Whether you’re an experienced technician, someone with building knowledge or completely new to property restoration, Masterfix could be the opportunity you’re looking for.