Fire Field Application Engineer

Eaton Group; Cwmbran; On-site; GBP 45,000 - 65,000; Full time

Benefits offered by this job

Competitive compensation and benefits

Internal promotion opportunities

Ongoing learning via Eaton University

Growth and development focus

Safety and wellbeing focus

Job summary

Eaton is seeking a Field Application Engineer for Fire Alarm Systems in Wales. You will provide technical expertise across design, installation, commissioning and maintenance of life safety systems, acting as the bridge between customers, installers, and product teams.

You will conduct site surveys, support pre- and post-sales activities, deliver training, ensure BS 5839 and EN54 compliance, and help specify products.

Qualifications

• Level 4+ or equivalent in electrical engineering.
• Minimum 5 years in the fire industry (commissioning, project management or technical sales).
• Knowledge of BS 5839 and EN54 is essential.

Responsibilities

• Provide pre- and post-sales technical support for fire alarm products and life safety systems.
• Assist in system design, specification and product selection.
• Conduct site surveys and assess requirements for new installations and upgrades.
• Support commissioning, configuration, testing, and troubleshooting of fire alarm systems.
• Deliver technical training to customers, partners and internal teams.
• Ensure installations comply with BS 5839 and EN54 standards.
• Investigate and resolve complex technical issues remotely and on-site.
• Collaborate with engineering and product teams to feedback requirements.
• Prepare technical documentation, reports, and design recommendations.

Skills

Life safety systems

IP-based systems

Analytical thinking

Interpersonal skills

Presentation skills

Written communication

Verbal communication

Project management

Technical sales

Education

Electrical engineering

Job description

What you’ll do:

A Field Application Engineer for Fire Alarm Systems provides technical expertise and support for the design, installation, commissioning, and maintenance of fire detection and alarm systems. They act as the technical link between customers, sales teams, installers, and product development teams, ensuring that fire safety solutions meet customer requirements, industry standards, and regulatory compliance.

• Provide pre-sales and post-sales technical support for fire alarm products and integrated life safety systems.
• Assist customers, consultants, and contractors with system design, specification, and product selection.
• Conduct site surveys and assess system requirements for new installations and upgrades.
• Support the commissioning, configuration, testing, and troubleshooting of fire alarm systems.
• Deliver technical training to customers, partners, and internal teams.
• Ensure installations comply with relevant standards and regulations (e.g., BS 5839, EN54).
• Investigate and resolve complex technical issues both remotely and on-site.
• Collaborate with engineering and product management teams to provide feedback on product performance and customer requirements.
• Prepare technical documentation, reports, application notes, and design recommendations.

Qualifications:

• Level 4+ or equivalent desired in electrical engineering discipline
• A proven track record demonstration within the fire industry - commissioning, project management or technical sales with a minimum of 5 years experience

Skills:

The candidate will require extensive knowledge of life safety systems within the regional area, ideally with a proven track record demonstration within commissioning, project management or technical sales with a minimum of 5 years. They will also need to be able to demonstrate a very competent level of understand of BS5839 and EN-54 as a minimum.

• Knowledge and experience of deploying IP based systems within the Life Safety discipline.
• Analytical thinking
• Ethical mind set at all times.
• Interpersonal and influencing skills, ability to coordinate
• Strong organizational skills, ability to multi-task and problem solve
• Good verbal and written communication
• Good understanding of computers and software packages
• Work well within a team environment, whilst being able to plan and execute own work initiatives
• Strong presentation skills

What we offer:

• Competitive compensation and benefits package
• Challenging projects in dynamic collaborative team
• We make your aspirations matter - Eaton encourages internal promotion, whenever possible
• We make your growth matter - We invest in our employees for the long term - not just with salary and benefits, but with ongoing learning and development opportunities made available through Eaton University
• We make your contributions matter - reliability, safety, efficiency, and sustainability are at the core of our dedication to improving people’s lives and the environment through power management technologies.
• We make your wellbeing matter - We put your health and safety first. Wellness at Eaton is more than a program, it’s about changing the environment by offering the right tools to help empower employees to make that happen