Fire and Security Service Engineer

ZipRecruiter; Oxford; On-site; GBP 30,000 - 45,000; Full time

Job summary

A leading company in safety and security engineering seeks skilled engineers to install and service advanced systems. The role offers training, a supportive environment, and opportunities for career growth. Join a team that values quality and customer service.

Benefits

Competitive salary

Excellent benefits

Significant opportunities for career progression

Qualifications

• Experience within a BAFE, SSAIB, or NSI accredited company.
• Valid CSCS/ECS card required.

Responsibilities

• Install, commission, and service field equipment including fire and intruder alarm systems.
• Provide high levels of customer service and technical support.

Skills

Good people management skills

Technical expertise

Excellent verbal communication skills

Strong team player

Education

Recent electrical qualifications

Certifications such as IPAF, PASMA, Asbestos Awareness

Tools

Knowledge of industry-standard manufacturers

Job description

Job Description

This company builds stronger networks and creates smarter places. Our intelligent technology solutions and robust network infrastructures transform the way people, places, and organisations work. We focus our expertise on four specialist sectors: public service, enterprise, financial services, and defense & justice. Our people are industrious and inventive.

We collaborate closely with our clients to understand their unique needs and challenges, delivering impactful solutions that make environments better connected, easier to manage, safer, and more efficient. Our work is pioneering and enjoyable. We build meaningfully, think bigger, and continually advance. Our diverse range of customers and services make every day different.

We prioritize the customer’s perspective. Our values are: know your craft, know your colleagues, know your customers, and know how to connect. We recognize and value the power of connecting people, skills, and technologies in innovative ways.

Responsibilities

The role: Our Safety and Security engineering team is central to our business.

Our engineers are multi-skilled across various technologies and product ranges, with extensive knowledge accumulated over many years. Customer service orientation and a commitment to delivering high-quality engineering are essential. Our engineers take pride in their daily work. The role includes mentored training and development, supporting individual growth and future progression.

Key Responsibilities:

• Install, commission, and service a wide range of field equipment including fire and intruder alarm systems, CCTV, access control, audio visual, public address, and voice alarm systems.
• Perform retrofit upgrades and extensions to existing systems as part of remedial works.
• Provide high levels of customer service.
• Interpret site plans based on survey documentation to facilitate installations.
• Respond to reactive call-outs with a focus on first-time fixes.
• Offer on-site technical support and solutions during reactive and planned visits.
• Complete documentation according to company standards.
• Adhere to strict health and safety guidelines.
• Participate in a 24/7 on-call rota.
• Advise customers on the latest products and services to enhance efficiency.

Qualifications & Skills:

• Good people management skills.
• Technical expertise in the primary skill area.
• Competent administrative skills with knowledge of internal business systems.
• Sound commercial awareness, including design and pricing of systems and upgrades.
• Service-oriented, with flexibility for installation tasks when needed.
• Excellent verbal communication skills.
• Strong team player and relationship builder.
• Experience within a BAFE, SSAIB, or NSI accredited company.
• Valid CSCS/ECS card.
• Certifications such as IPAF, PASMA, Asbestos Awareness.
• Recent electrical qualifications.
• Knowledge of industry-standard manufacturers (e.g., Bosch, Dahua, Hikvision, Gent, Advanced, Gallagher, PAC, Win-Pak, Veracity, Milestone).
• Preference for candidates with Gallagher Access Control expertise.

Behaviours:

• Can-do attitude and motivation to succeed.
• Empathetic and supportive nature.
• Focus on delivering best practices.

This company offers a competitive salary, excellent benefits, and significant opportunities for career progression. Further details will be discussed during the application process.

The company is an equal opportunity employer committed to creating an inclusive environment for all employees.