Fire And Security Engineer

Nicholas Associates Group Limited; Worcester; On-site; GBP 35,000 - 39,000; Full time

Benefits offered by this job

Company van

Fuel card

Tools provided

Mobile phone

Birthday off

Pension schemes

Job summary

Nicholas Associates Group Limited is recruiting a Fire and Security Engineer to cover the Worcestershire area. You will service, maintain and perform small works on fire alarm, CCTV, intruder and access control systems while building strong customer relationships.

The role combines autonomy with on-site technical work and customer interaction, backed by strong internal support and clear opportunities for career progression.

Qualifications

• 2-3 years' experience servicing and maintaining fire and security systems.
• Strong fault-finding and problem-solving skills.
• Excellent customer service skills.
• Good organisational skills and attention to detail.

Responsibilities

• Service and maintain fire and security systems.
• Diagnose and resolve system faults.
• Carry out small works and minor installations.
• Complete service reports and job documentation.
• Ensure compliance with health & safety regulations.
• Provide outstanding customer service.
• Identify and report upgrade opportunities.
• Participate in out-of-hours call-out rota.
• Work with service coordinators and wider team.

Skills

Fire alarms

CCTV

Intruder alarms

Access control

Fault-finding

Customer service

Organisational skills

Attention to detail

Job description

Join a well-established and respected security company as a Fire and Security Engineer covering the Worcestershire area. You will be carrying out servicing, maintenance, fault finding and small works on a variety of fire and security systems. The role offers a great balance of autonomy, technical work and customer interaction, with strong internal support and opportunities for career progression.

The Role

You will be responsible for servicing, maintaining and carrying out small works on:

• Fire alarm systems
• CCTV systems
• Intruder alarms
• Access control systems

You will diagnose and rectify faults, respond to call-outs, complete service documentation accurately and provide technical support to customers on-site. This is a customer-facing role, so you will be expected to build strong relationships with clients, provide excellent service and identify opportunities for system improvements or upgrades where appropriate.

Key Responsibilities

• Service and maintain fire and security systems
• Diagnose and resolve system faults
• Carry out small works and minor installations
• Complete service reports and job documentation
• Ensure compliance with industry standards and health & safety regulations
• Provide outstanding customer service
• Identify and report potential upgrade opportunities
• Participate in an out-of-hours technical support and call-out rota
• Work closely with service coordinators and the wider team

Experience & Skills Required

Ideally, you will have 2-3 years' experience servicing and maintaining fire and security systems, including:

• Fire alarms
• CCTV
• Intruder alarms
• Access control systems

You should also have:

• Strong fault-finding and problem-solving skills
• Excellent customer service skills
• Good organisational skills and attention to detail
• A professional and reliable approach

Package & Benefits

• OTE up to £50,000
• Basic salary of £35,000 - £39,000
• Company van, fuel card, tools and mobile phone
• Ongoing training
• Birthday off
• Pension schemes

R42

About Us

We are dedicated to fostering a diverse and inclusive community. In line with our Diversity and Inclusion policy, we welcome applications from all qualified individuals, regardless of age, gender, ethnicity, sexual orientation, or disability. As a Disability Confident Employer, and part of the Nicholas Associates Group, we are committed to supporting candidates with disabilities, and we're happy to discuss flexible working options.

We are committed to protecting the privacy of all our candidates and clients. If you choose to apply, your information will be processed in accordance with the Nicholas Associates Group of companies Privacy Notice.