Fire and security engineer

Decibel Fire and Security; Cheltenham; On-site; GBP 32,000 - 46,000; Full time

Benefits offered by this job

Company van

Company phone

Uniform and tools

Workplace pension

On-call opportunities

Ongoing training

Job summary

Decibel Fire & Security is seeking an experienced Fire & Security Service Engineer to join our growing Gloucestershire team. You will service, maintain and repair fire and security systems across schools, offices and commercial sites, delivering a professional service.

The role requires independent work, strong fault-finding and clear communication with customers, plus participation in on-call duties. A full UK driving licence and FIA/electrical training are beneficial.

Qualifications

• Proven experience as a Fire & Security Service Engineer.
• Qualification training in FIA or electrical disciplines is advantageous.
• Ability to service, fault-find and repair fire and security systems.
• Good compliance with standards and documentation.

Responsibilities

• Servicing and maintaining fire alarm, intruder alarm, CCTV and access control systems.
• Diagnosing faults and completing repairs efficiently.
• Carrying out system takeovers and identifying remedial works.
• Completing accurate service records and updating asset information.
• Explaining faults and completed works to customers clearly.
• Identifying additional works for improvements or upgrades.

Skills

Proven experience

Fault-finding

Security systems knowledge

Independent worker

Customer service

Paperwork & compliance

Full UK driving licence

Education

FIA training

Electrical qualifications

Tools

Advanced

Kentec

Apollo

Texecom

Paxton

Dahua

Job description

Experienced Fire & Security Service Engineer

Gloucester, covering Gloucestershire and surrounding areas

Decibel Fire & Security is looking for an experienced Fire & Security Service Engineer to join our growing team.

This role is aimed at an established engineer who can confidently service, maintain, fault-find and repair a range of fire and security systems while delivering a professional and reliable service to our customers.

The role

You will be responsible for:

• Servicing and maintaining fire alarm, intruder alarm, CCTV and access control systems
• Diagnosing faults and completing repairs efficiently
• Carrying out system takeovers and identifying remedial works
• Completing accurate service records and updating system asset information
• Clearly explaining faults, recommendations and completed works to customers
• Identifying additional works where systems require improvement or upgrading
• Working in accordance with BAFE, SSAIB, British Standards and company procedures
• Participating in the company’s on-call rota
• Our customer base includes schools, commercial premises, offices and other organisations throughout Gloucestershire and the surrounding areas.

What we are looking for

Applicants should have:

• Proven experience as a Fire & Security Service Engineer
• Strong fault-finding and problem-solving skills
• Working knowledge of fire alarm and electronic security systems
• The ability to work independently and manage service visits effectively
• Good customer service and communication skills
• A professional and conscientious approach to paperwork and compliance
• A full UK driving licence
• Experience with systems such as Advanced, Kentec, Apollo, Texecom, Paxton, Dahua or similar would be advantageous.

Relevant industry qualifications, including FIA training, electrical qualifications or manufacturer-specific training, would also be beneficial.

As much of our work is carried out within schools and other sensitive environments, the successful applicant will be required to complete an enhanced DBS check.

What we offer

• Competitive salary based on experience
• Company van
• Company phone, tools and uniform
• Workplace pension
• Overtime and on-call opportunities
• Ongoing manufacturer and industry training
• Opportunities to develop as the company continues to grow
• A supportive team environment where experience and professional judgement are valued

This is an excellent opportunity for an experienced engineer looking for a stable, long-term position within a well-established local fire and security company.

Salary: Competitive, dependent on experience

Hours Per Week: 40 - Full-time, Monday to Friday