Fire Alarm Service Engineer

ARC Group; Norwich; On-site; GBP 24,000 - 40,000; Full time

Benefits offered by this job

Paid annual leave

Weekly pay

Pension after 3 months

Ongoing assignments

Health Assured for you and your family

Free online training

Job summary

ARC Group in Norwich is seeking an experienced Fire Alarm Service Engineer to service, maintain, test and repair fire alarm and life-safety systems across customer sites. The role requires delivering high-quality workmanship and excellent customer service.

The ideal candidate has prior experience with fire alarm systems, strong fault-finding skills, and a full UK driving licence. This full-time, permanent position offers ongoing training and a supportive engineering team.

Qualifications

• Experience servicing and maintaining fire alarm systems.
• Strong fault-finding and diagnostic skills.
• Understanding of fire alarm standards and regulations.
• Excellent communication and customer service skills.
• Ability to work independently and manage a busy schedule.
• Full UK driving licence.

Responsibilities

• Carry out planned maintenance and servicing of fire alarm systems.
• Diagnose faults and complete repairs efficiently.
• Test, inspect and commission fire alarm equipment.
• Complete service reports and documentation accurately.
• Ensure compliance with industry standards and legislation.
• Liaise with customers and explain faults or remedial works.
• Work independently while communicating with the engineering team.
• Follow health and safety procedures at all times.

Skills

Experience with fire alarm systems

Fault-finding & diagnostics

Communication & customer service

Independent working

UK driving licence

Education

Industry qualifications / manufacturer training

Job description

Fire Alarm Service Engineer

Salary: £39,520 per annum

Hours: 40 hours per week

Employment: Full-time

Norwich

An exciting opportunity has arisen for an experienced Fire Alarm Service Engineer to join a growing team. The successful candidate will be responsible for servicing, maintaining, testing and repairing a range of fire alarm and life-safety systems across customer sites.

The role will suit an experienced engineer who takes pride in delivering high-quality workmanship and excellent customer service.

Key Responsibilities

• Carry out planned preventative maintenance and servicing of fire alarm systems.
• Diagnose faults and complete repairs efficiently and professionally.
• Undertake testing, inspection and commissioning of fire alarm equipment.
• Complete service reports and relevant documentation accurately.
• Ensure all work is carried out in accordance with current industry standards and legislation.
• Liaise professionally with customers and provide clear explanations of any faults or remedial works required.
• Work independently while maintaining close communication with the wider engineering team.
• Ensure all health and safety procedures are followed at all times.

The Ideal Candidate

• Previous experience servicing and maintaining fire alarm systems.
• Strong fault-finding and diagnostic skills.
• A good understanding of relevant fire alarm standards and regulations.
• Excellent communication and customer service skills.
• The ability to work independently and manage a busy schedule.
• A full UK driving licence.
• Relevant industry qualifications or manufacturer training would be advantageous.

What is Offered

£39,520 per year

40-hour working week

Full-time, permanent position

Ongoing training and development opportunities

The opportunity to work with a professional and supportive engineering team

A varied role with regular customer interaction and technical challenges

The successful candidate will play an important role in ensuring customers' fire alarm systems remain fully operational, compliant and reliable.

BENEFITS OF WORKING FOR ARC

• Paid annual leave pro-rata for PAYE (inclusive of statutory holiday)
• Weekly pay - with a 1 hour pay resolution guarantee.
• Pension contribution (after 3 months continuous service).
• On-going assignments
• Free access to our Health Assured scheme for you and your family.
• Access to Free online training.