Finnish-speaking iGaming Support Pro in Malta (Relocation)

Next Job Abroad; United Kingdom; Remote; GBP 20,142 - 24,619; Full time

Benefits offered by this job

Career growth opportunities

Competitive performance bonuses

Health care benefits

Fully paid training

Relocation package

Job summary

A recruitment agency is seeking a Finnish Speaking Customer Support Agent to join their team in Malta. This exciting role involves assisting Finnish-speaking players in the iGaming sector, resolving queries, and enhancing customer experience. Ideal candidates are fluent in Finnish and English, possess strong communication skills, and have a genuine passion for customer service and the gaming industry. Relocation assistance is offered, making it easier to move to the vibrant culture of Malta.

Qualifications

• Fluency in Finnish and English, additional languages are a plus.
• Prior experience in customer service is preferred.
• Ability to excel in a fast-paced work environment.

Responsibilities

• Provide top-notch customer support to Finnish-speaking clients via chat, email, and phone.
• Timely resolve customer inquiries and concerns.
• Document customer interactions accurately in CRM.

Skills

Fluency in Finnish

Strong command of English

Excellent communication

Customer satisfaction focus

Multitasking

Tools

CRM software

Job description

A recruitment agency is seeking a Finnish Speaking Customer Support Agent to join their team in Malta. This exciting role involves assisting Finnish-speaking players in the iGaming sector, resolving queries, and enhancing customer experience. Ideal candidates are fluent in Finnish and English, possess strong communication skills, and have a genuine passion for customer service and the gaming industry. Relocation assistance is offered, making it easier to move to the vibrant culture of Malta.