Fine Dining Food Service Assistant

Houston & Hawkes; London; On-site; GBP 10,000 - 40,000; Full time

Job summary

Join a vibrant and creative catering company as a Fine Dining Food Service Assistant in the heart of London! This role offers an exciting opportunity to deliver exceptional food experiences while working in a dynamic team environment. With a focus on professionalism and customer service, you'll play a key role in ensuring guests receive first-class service. Enjoy the perks of free meals, a contributory pension scheme, and recognition awards while being part of an award-winning company that values social responsibility and great British produce. If you're passionate about food and hospitality, this is the perfect opportunity for you!

Benefits

Free meals at work

Contributory pension scheme

Free access to Employee Assistance Programme

Company events

Uniform provided

28 days holiday

Recognition schemes

Family-friendly support

Day off on your birthday

Referral bonuses

Qualifications

• Previous experience in fine dining or contract catering is essential.
• Must have a positive attitude and excellent communication skills.

Responsibilities

• Greeting customers and providing excellent service.
• Taking orders and processing payments efficiently.
• Ensuring compliance with health and safety regulations.

Skills

Customer Service Skills

Communication Skills

Organizational Skills

Teamwork

Professionalism

Job description

Job role: Fine Dining Food Service Assistant

Location: London, St. James's

Salary: £14.50 per hour

Shift Pattern: Monday-Friday

Houston & Hawkes are looking for an experienced Fine Dinning Food Service Assistant to join our team, providing a first class service based at our brand new contract in the heart of London.

If you enjoy serving customers and you have a high level of professionalism, you’ll have a great opportunity to develop your career. As a Front of House Assistant, you will support our catering team to help us deliver truly incredible food experiences

Catering Assistant Duties:

• Greeting customers and delivering excellent customer service
• Making recommendations to customers and answering any questions
• Taking orders from customers
• Processing payments on the cash register
• Ensuring the display is always well stocked
• Managing stock levels and identifying ordering requirements
• Complying with Health & Safety regulations
• Complying with Food Handling & Hygiene standards

Catering Assistant Requirements:

• Previous experience as Waiter/Waitress within contract catering, 5* hotel or fine dining brasserie
• Positive attitude, professionalism and respect for others
• Passionate, friendly, diligent and a great team player
• Reliable and trustworthy
• Be passionate about great-tasting food and exceptional customer service
• Excellent communication and customer service skills
• A positive attitude with the ambition to progress
• Have a flexible approach to work
• Good organisational skills

Catering Assistant Additional Benefits:

• Free meals at work
• Contributary pension scheme
• Free access to the company Employee Assistant Programme
• Company events including all company Christmas party
• Uniform provided
• 28 days holiday including bank holidays
• Recognition schemes and people awards
• Family-friendly support, including enhanced maternity and paternity leave and adoption leave
• Day off on your birthday
• Referral bonuses

Who We Are:

Houston & Hawkes is a young and dynamic independent caterer based in the South East. We are proud to be an award-winning company, ranked among the top 30 companies to work for in the hospitality industry, and a certified B Corp company. We believe in creating memorable experiences for our customers through our vibrant, creative, and sustainable food offerings. We operate coffee bars, staff restaurants, and delis, tailored to our clients’ hospitality and event needs. Committed to social responsibility, passionate about Great British produce and dedicated to our talented teams.

Join Houston & Hawkes and be part of a team that values excellence, creativity, and professional growth.