Fine Art Shipper

WR Logistics; Wimbledon; On-site; GBP 22,000 - 28,000; Full time

Benefits offered by this job

20 days holiday + 8 bank holidays

Company Pension - Nest

Attendance Bonus (5 bonus holiday days)

Extensive Training opportunities

Encouragement for Development and career Progression

Career development

Job summary

A logistics company specializing in Fine Art is seeking a customer-focused individual to manage client relations and oversee project coordination. The role requires experience in Fine Art Shipping and direct client interaction. Responsibilities include maintaining communication with clients, ensuring compliance with regulations, and handling administrative tasks. The company promotes work-life balance and offers training opportunities.

Qualifications

• Experience in Fine Art Shipping is essential.
• Proven ability to manage client relationships and meet expectations.
• Desirable experience with Customs Clearances.

Responsibilities

• Maintain and manage client relationships through various communication methods.
• Collaborate with the team to resolve issues.
• Oversee project coordination including shipping and customs clearances.
• Ensure adherence to company procedures and safety regulations.
• Handle administrative tasks and assist with phone inquiries.
• Attend professional courses for continuous improvement.
• Assist in other departments as needed.

Skills

Customer service

Client relationship management

Project coordination

Communication

Job description

Working Hours: Monday - Friday (9:00am – 5:30pm)

Are you someone with a background in Fine Art Shipping, looking for a new opportunity to grow and develop your skills in the customer service, being the forefront for the global movement of Fine Art and Luxury Goods? Then this role could be for you!

20 days holiday + 8 banks

Company Pension - Nest

Be part of a workplace focussed on work-life balance

Attendance Bonus (5 bonus holiday days)

Extensive Training opportunities

Encouragement for Development and career Progression

Key Responsibilities

• Maintain and manage client relationships, setting and meeting expectations through phone, email, and in-person communication.
• Collaborate within the team and with the head of department to resolve issues and ensure smooth operations.
• Oversee project coordination, including shipping, customs clearances, installations, and regulatory permits.
• Ensure adherence to company procedures, health and safety regulations, and high professional standards.
• Handle all administrative tasks and assist with office phone inquiries.
• Attend required professional courses and promote continuous improvement within the department.
• Be flexible to work away from base and assist in other departments as needed.

Requirements

• Previous experience working for a UK based Fine Art Shipping Company.
• Experience dealing directly with clients and customers, providing excellent customer service.
• Experience dealing with Customs Clearances is desirable but not essential.