Financial Services Outsourcing Manager – Hybrid, UK

GAP Talent (Pty) Ltd; Greater London; Híbrido; GBP 70.000 - 95.000; Jornada completa

Descripción de la vacante

GAP Talent in the UK is seeking an experienced Outsourcing Manager within Financial Services to lead a portfolio of clients, oversee workflows, and ensure timely delivery of financial outputs.

The role combines senior management leadership with client-facing communication, staff development, and collaboration with the BRFS team; it offers hybrid working and clear opportunities for career progression. You will mentor junior staff and coordinate with senior client staff.

Responsabilidades

• You will have the primary task of controlling the workflow on a portfolio of clients.
• Dealing with more technical queries as they arise.
• Completing quality control reviews in a timely and accurate fashion.
• Review of bookkeeping and payment runs.
• Review and production of management accounts.
• FCA returns, VAT returns and registrations.
• Client billing process.
• Dealing with regular and ad-hoc queries as they arise.
• Provision of these deliverables in an accurate and timely way.
• Implementation of new clients with and without the support of senior management.
• Management of the staff completing such work.
• Interaction with, and leadership of, the BRFS team.
• Direct line management of more junior staff in some cases.
• Communication with individuals, including outsourcers, to train and develop them.
• Primary contact with senior client staff.
• Confident communication in writing and over the phone with staff of differing levels of seniority.

Descripción del empleo

GAP Talent in the UK is seeking an experienced Outsourcing Manager within Financial Services to lead a portfolio of clients, oversee workflows, and ensure timely delivery of financial outputs.

The role combines senior management leadership with client-facing communication, staff development, and collaboration with the BRFS team; it offers hybrid working and clear opportunities for career progression. You will mentor junior staff and coordinate with senior client staff.