Financial Operations Officer

Birmingham Children'S Trust; Birmingham; Hybrid; GBP 26,000 - 34,000; Full time

Benefits offered by this job

30 days annual leave + bank holidays

Free on-site parking at One Avenue Rd

Onsite electric car charging ports

Employee benefits scheme including OH,

Flexible and hybrid working policy

Local government pension scheme

Job summary

Birmingham Childrens Trust is seeking a Financial Operations Officer to contribute to an efficient and consistent Financial Operations function in a changing environment. You will process a range of financial transactions and support services across the Trust, including petty cash, goods and services orders, and payments to carers and individuals.

The role operates with a hybrid working model between One Avenue Road, Aston, Birmingham and Lifford House, Stirchley, Birmingham, and requires

Qualifications

• Able to work effectively within a dedicated team and deliver with a flexible approach.
• Demonstrate continuous improvement, creative thinking and flexibility to improve performance.
• Respond independently to difficult problems and unexpected situations.
• Interpret and analyse information to solve varied problems.
• Resolve internal/external issues with a solution-focused response.
• Strong written and verbal communication with stakeholders.
• Manage conflicting priorities and meet deadlines.
• Experience in an outcome-focused environment and continuous improvement.
• Use initiative to take independent decisions on less routine tasks.
• Work flexibly as part of a diverse team and cover other roles when needed.
• Demonstrate positive personal behaviours aligned with the organisation's vision and values.
• Experience gathering and analysing data to provide management information.

Skills

Teamwork

Customer focus

Continuous improvement

Problem solving

Data analysis

Communication skills

Prioritisation

Adaptability

Initiative

Decision making

Flexibility

Job description

As a Financial Operations Officer you will contribute to the provision of an efficient and consistent Financial Operations function that meets the needs of the business. This is a changing and demanding environment so you must be able to work calmly and cooperatively with a range of colleagues and others.

You will be required to undertake and be responsible for a range of Financial Operations tasks at team level in accordance with relevant procedures.

The Financial Operations Team process a range of financial transactions, supporting services across Birmingham Childrens Trust. Eg: petty cash payments, ordering goods and services via a variety of methods, making payments to carers and individuals, and dealing with general/complex financial operations tasks and queries via email/face to face.

We have been rated as ‘Good’ by Ofsted, following a 2023 inspection. This is a fantastic achievement for Birmingham Children's Trust, with many positive highlights focusing on areas including the quality of staff leadership, partnership working, safeguarding and corporate parenting.

This role will be based at One Avenue Road, Aston, Birmingham, however we do work to hybrid model of working, as part of a flexible team and you may be asked to cover at our other location Lifford House, Stirchely, Birmingham.

You must have the correct right-to-work documents to work in the UK. Sadly, we do not support those who require sponsorship.

About you

• You will be able to work effectively within a dedicated team environment, be customer focused and able to deliver the role with a flexible approach.
• Demonstrate continuous improvement, creative thinking and flexibility to improve performance, and meet demand across Financial Operations
• Be able to use own initiative to respond independently to difficult problems and unexpected situations
• Can independently interpret and analyse information and facts to solve varied problems
• Demonstrate the ability to resolving internal/external issues and providing a solution focused response
• Key skills we will be looking for in your personal statement include:-
• Strong written and verbal communication skills, with the confidence to engage professionally with a wide range of stakeholders.
• To be able to manage a number of conflicting priorities, to prioritise and organise workload and decide priorities, to ensure deadlines are met.
• Demonstrate experience and understanding in working in an outcome focused environment, and working towards continuous improvement.
• Ability to use own initiative to take independent decisions on less routine tasks, to ensure Financial Operations are providing an effective customer response and responding independently to difficult problems and unexpected situations
• An ability to work flexibly as part of a diverse team environment, providing cover when needed to ensure continuity of service provision, and the ability to multi-task to cover other roles within the team
• To demonstrate positive personal behaviours, being a positive role model and championing the organisations vision and values
• Experience of gathering and analysing data to be able to provide accurate and timely management information

Onboarding Process

Please note as part of our onboarding process, the successful candidate will be required undergo a series of background checks with Experian including Experian Right to Work, and Digital ID verification. These are essential pre-employment requirements.

Our Benefits

• A generous annual leave package of 30 days annual leave, plus bank holidays, rising to 33 days after 5 years of service and 35 days after 10 years of service.
• Free on-site parking at our offices on One Avenue Road (Aston) and Lifford House (Stirchley). We also provide onsite electric car charging ports which are free to use!
• Full access to our amazing internal employee benefits scheme including, Occupational Health services, Rewards Schemes, Benefits discounts (including the Blue Light Card), Health & Fitness and Personal Wellbeing support and much more!
• Flexible and hybrid working policy - we are well adapted to a hybrid model of working which includes a combination of time spent in the office and at home and we offer a variety of working patterns.
• Pension Scheme - You will receive a generous local government career average pension scheme in line with the local government pension scheme.