Business Support Officer - Birmingham Families First (Fixed Term- 18 Months)

Birmingham Children's Trust; Birmingham; Hybrid; GBP 22,000 - 30,000; Full time

Benefits offered by this job

Annual leave 30 days

On-site parking

Employee benefits scheme

Hybrid working

LGPS pension

Job summary

Birmingham Children’s Trust is offering five 18-month Business Support Officer roles, either seconded or fixed-term, to join the Birmingham Families First programme team. You'll provide essential business, administrative and logistical support to the city-wide transformation, helping activities stay organised and on track.

The role emphasizes coordinating meetings, managing records with robust version control, and enabling effective communication among partners.

Qualifications

• Strong business support and organisational skills.
• Confidence managing meetings, logistics and documentation.
• Excellent attention to detail.
• Good communication and relationship-building skills.
• A flexible, solutions-focused approach.
• Experience working at Senior Administrator level.

Responsibilities

• Coordinate meetings, workshops and programme activity.
• Manage documentation, records and robust version control.
• Bring the right people together and support effective communication.
• Keep programme information organised and accessible.
• Provide flexible business support across the team as priorities develop.

Skills

Strong organisational skills

Meeting coordination

Documentation management

Communication skills

Team support

Senior administrator experience

Job description

This is an exciting opportunity to help shape how partners work together to provide earlier, more effective and joined-up help for children and families across Birmingham.

As part of the national reforms to Children’s Social Care, Birmingham is developing new approaches to Family Help and Multi-Agency Child Protection. At the heart of this is our ambition to strengthen Early Help and build a joined-up partnership offer within our districts, making it easier for families to get the right help, from the right people, at the right time.

Our work is focused on three shared priorities:

• Keeping Families Together
• Improved Education Attendance
• Good Early Years Child Development

Join us

We’re offering five 18-month Business Support Officer opportunities through secondment or fixed-term contracts, open to colleagues across our core partner organisations. You’ll join the Birmingham Families First programme team, providing essential business, administrative and logistical support to our city-wide transformation work.

What we are looking for:

This is a varied and important role at the heart of the programme. You’ll help keep activity organised, connected and on track, supporting the team and our partners as we develop and embed new ways of working.

You’ll support with:

• Coordinating meetings, workshops and programme activity
• Managing documentation, records and robust version control
• Bringing the right people together and supporting effective communication
• Keeping programme information organised and accessible
• Providing flexible business support across the team as priorities develop

We’re looking for someone who is highly organised, proactive and comfortable working in a busy programme environment, with:

• Strong business support and organisational skills
• Confidence managing meetings, logistics and documentation
• Excellent attention to detail
• Good communication and relationship-building skills
• A flexible, solutions-focused approach
• Experience working at Senior Administrator level

Most importantly, you’ll be someone who enjoys being part of a team, can anticipate what needs to happen next and is willing to get stuck in to help make things happen.

This is a fantastic opportunity to be part of Birmingham Families First and play an important role in building a stronger, more joined-up partnership around children and families across Birmingham.

We have been rated as ‘Good’ by Ofsted, following a 2023 inspection. This is a fantastic achievement for Birmingham Children's Trust, with many positive highlights focusing on areas including the quality of staff leadership, partnership working, safeguarding and corporate parenting.

This is a hybrid role based in Birmingham so you must have the correct right-to-work documents to work in the UK. Sadly, we do not support those who require sponsorship.

Onboarding Process

please note as part of our onboarding process, the successful candidate will be required undergo a series of background checks with Experian including Experian DBS, Experian Right to Work, and Digital ID verification. These are essential pre-employment requirements.

Additional Information

Interviews will be held week commencing 23 November.

For further information about the role, please contact Hannah Hinton (Head of Service) [e-mail]

Our Benefits

• 30 days annual leave, plus bank holidays, rising to 33 days after 5 years of service and 35 days after 10 years of service.
• Free on-site parking at our offices on One Avenue Road (Aston) and Lifford House (Stirchley). We also provide onsite electric car charging ports which are free to use!
• Full access to our amazing internal employee benefits scheme including, Occupational Health services, Rewards Schemes, Benefits discounts (including the Blue Light Card), Health & Fitness and Personal Wellbeing support and much more!
• Flexible and hybrid working policy - we are well adapted to a hybrid model of working which includes a combination of time spent in the office and at home and we offer a variety of working patterns.
• Pension Scheme - You will receive a generous local government career average pension scheme in line with the local government pension scheme.

Help us to change children and young people’s lives!

At Birmingham Children’s Trust, we are committed to making a positive impact on the lives of over 10,000 children and young people in our city every day. Our mission is to support the most disadvantaged children and young people in Birmingham, ensuring they are safe, happy, and healthy.

Why Join Us?

• Impactful Work - be part of a team that makes a real difference in the lives of the city’s most vulnerable children.
• Supportive Environment - enjoy a supportive and collaborative work culture where your contributions are valued.
• Career Development - benefit from tailored development programs, supportive supervision, and a range of learning opportunities to enhance your skills and advance your career.
• Generous Benefits - take advantage of our competitive reward package including generous leave allowance, Local Government pension scheme, and additional benefits.

Our Values

We approach our work with care and compassion, actively listening to the needs of the children and young people we serve. We involve them in the decisions that affect their lives, ensuring their voices are heard and respected.

We are committed to using our resources wisely, ensuring that every penny is spent where it counts the most. We foster collaboration among schools, health professionals, and the police, working together to create a supportive network for our young people.

We believe that when we work as one cohesive team, the children and young people of Birmingham are more likely to thrive. Our unified approach ensures that we provide the best possible support and opportunities for their growth and development.

Join us and together, we can create a brighter future for all.

Safeguarding

At Birmingham Children’s Trust, we are committed to safeguarding and promoting the welfare of children and young people.

Depending on the role, you may be asked to undergo the appropriate level of Disclosure and Barring Service (DBS) check to assess your suitability for working with children and young people.

The level of check (Standard, Enhanced, or Enhanced with Barred List) is determined based on the specific responsibilities of the role and the level of contact with children and young people.

We are committed to the fair treatment of all applicants, including those with criminal records. Having a criminal record will not necessarily bar an individual from working with us. This will depend on the nature of the position and the circumstances and background of the offence.