Financial Administrator

Bupa UK; Sidcup; On-site; GBP 23,000 - 37,000; Part time

Benefits offered by this job

My Healthcare - 24/7 support and more

Wagestream - early wage access

28 days holiday

Sick pay scheme

Long service rewards

Free meal on every shift

Pension plans

Parental leave

Menopause Plan

Gym discounts

Job summary

Bupa UK’s Sidcup Care Home is seeking a part-time Financial Administrator to manage invoicing, income processing and payroll tasks. The role supports the Home Manager and assists with admissions documentation in a busy residential and nursing environment.

You will work 24 hours per week across Monday, Wednesday and Friday, at The Sidcup location, with a focus on accuracy, customer service and safeguarding residents’ funds and records.

Qualifications

• Experience in providing excellent customer service.
• Friendly manner face to face and over the phone.
• Organised with attention to detail and able to build relationships with residents, families and teams.

Responsibilities

• Using bespoke software to raise invoices, process income including cash allocation, complete banking and debt management actions.
• Liaising with Local and Health Authorities to ensure information and payments are received.
• Ensuring correct documentation including Terms and Conditions for admissions.
• Safeguarding monies for residents and funds, reconciling transactions with bank statements.
• Managing purchasing and supplier payments, petty cash, and replenishment.
• Processing employee information and payroll accurately and timely.
• Providing clerical support to the Home Manager, including letters, memos and local reporting.
• Maintaining filing systems, stationery replenishment and personnel files.

Skills

Customer service

Friendly approach

Organisation

Detail-oriented

Relationship building

Tools

Invoicing software

Job description

Financial Administrator

Job Description

Financial Administrator

Location: The Sidcup Care Home, 2-8 Hatherley Road, Sidcup DA14 4BG

Contract: Permanent – Part Time

Hours: 24 hours per week. Monday, Wednesday and Friday

Salary: up to £22,089.60 per hour depending on experience (FTE – up to £36,816.00)

Closing date: Tuesday 29th September at 11.59pm

CQC rating: Good

Carehome.co.uk rating: 9.6 / 10

The Sidcup offers nursing and residential care, both long‑term and short‑stay care.

The home is a purpose‑built with modern comforts and conveniences. It prides itself on its warm and homely environment where residents can relax and feel safe inside the home and in the gardens. All bedrooms have en suite facilities and are furnished to a high standard.

The home consists of two floors, with dining rooms and lounges on each floor. The home also benefits from its own cinema lounge, large well‑maintained gardens, its own hairdressing salon, and private lounge, ideal for family events and celebrations.

At mealtimes a wide range of nutritious dishes are offered, always made with fresh ingredients. Residents’ dietary needs and personal preferences are always taken into account by the chef.

As well as regular, organised activities such as quizzes, bingo, film afternoons, board games and arts and crafts sessions, trips out to local places of interest, visiting entertainers and pantomimes, as well as tai chi and holistic massage and aromatherapy.

We make health happen

Here at Bupa we support those when they need it the most. Our care homes are dedicated to delivering person‑centred care, supporting independence and honouring choice to help our residents live their best lives.

You’ll Help Us Make Health Happen By

• Using bespoke software to raise invoices, process income including cash allocation, complete banking and take appropriate action in relation to debt management.
• Liaising with Local and Health Authorities to ensure appropriate information and payment is received.
• Ensuring correct and complete documentation including Terms and Conditions are provided and recorded for all admissions.
• Safeguarding monies on behalf of residents and funds raised by the home, recording and reconciling transactions to bank statements.
• Ensuring effective administration of purchasing and supplier payments, management of petty cash transactions and replenishment.
• Processing of employee related information and payroll to ensure staff information and payments are accurate and timely.
• Providing clerical support to the Home Manager, including letter writing, memos and local management reporting.
• Maintaining a well‑ordered filing system, stationary replenishment and personnel file management.

Key Skills / Qualifications Needed For This Role

You’ve worked as a Financial Administrator before with experience in providing excellent customer service and you’ll have a friendly manner both face to face and over the phone. You’re approachable, organised, have an eye for detail and the ability to build strong relationships with our residents, their families and internal/external teams. You're dedicated, efficient and can handle a varied workload, and importantly, your caring attitude underpins everything you do - to make a real difference to people’s lives.

Benefits

Our benefits are designed to make health happen for our people. Viva is our global wellbeing programme and includes all aspects of our health - from mental and physical, to financial, social and environmental wellbeing. We support flexible working and have a range of family friendly benefits.

Joining Bupa in this role you will receive the following benefits and more:

• My Healthcare - Free access to 24/7 support, advice, and treatment for a variety of health‑related issues, including remote GP appointments, physiotherapy and mental health support
• Annual allowance which you can redeem against a menu of Bupa healthcare products, all to the approximate value of £350
• Wagestream - Have early access to up to 40% of your earned wages within minutes
• 28 days holiday
• We offer a sick pay scheme to our frontline teams, as an addition to statutory sick pay, to help provide some reassurance and financial support during longer absences.
• Long service - For every milestone at Bupa we will reward you with ecards, extra holidays and money!
• Free meal on every shift
• Interest‑free annual travel loan to enable the purchase of public transport annual season tickets
• We offer a range of Bupa pension plans - find out more on our career site
• Parental leave - We have schemes for adoption, birth parents and co parents -find out more on our career site
• Menopause Plan - Specifically designed to empower women to seek advice, choose their treatment and take control of their health
• Access to discounts at a wide variety of gyms and fitness facilities across the UK

Why Bupa?

We're a health insurer and provider. With no shareholders, our customers are our focus. Our people are all driven by the same purpose - helping people live longer, healthier, happier lives and making a better world. We make health happen by being brave, caring and responsible in everything we do.

We encourage all of our people to ”Be you at Bupa", we champion diversity, and we understand the importance of our people representing the communities and customers we serve. That's why we especially encourage applications from people with diverse backgrounds and experiences.

Bupa is a Level 2 Disability Confident Employer. This means we aim to offer an interview/assessment to every disabled applicant who meets the minimum criteria for the role.

We'll make sure you are treated fairly and offer reasonable adjustments as part of our recruitment process to anyone that needs them.

Time Type

Part time

Job Area

Care Home - Facilities & Home Support

Locations: The Sidcup