Finance Systems Support Specialist — Hybrid

KPMG International Cooperative; Birmingham; Hybrid; GBP 26,000 - 36,000; Full time

Job summary

KPMG International Cooperative invites applications for a hybrid role based in Birmingham within Group Corporate Services. The role supports colleagues across the UK, coaching users of finance and engagement management systems, resolving queries, and coordinating with Finance teams and IT Services to ensure smooth operation.

The role requires strong customer service, problem solving, and the ability to learn new technologies, with a seen emphasis on accurate record-keeping and clear

Qualifications

• Experience in customer service roles.
• Ability to learn new systems quickly.
• Familiarity with finance systems is a plus.
• Experience with SAP S/4HANA is advantageous.

Responsibilities

• Provide professional, courteous support to colleagues across the UK firm.
• Coach users on finance and engagement management systems.
• Investigate system and process queries and provide resolutions.
• Coordinate with Finance teams and IT Services to resolve issues.

Skills

Customer service

Communication

Problem solving

Analytical thinking

Stakeholder management

Tools

SAP S/4HANA

Job description

KPMG International Cooperative invites applications for a hybrid role based in Birmingham within Group Corporate Services. The role supports colleagues across the UK, coaching users of finance and engagement management systems, resolving queries, and coordinating with Finance teams and IT Services to ensure smooth operation.

The role requires strong customer service, problem solving, and the ability to learn new technologies, with a seen emphasis on accurate record-keeping and clear