Finance Support Officer

Loughborough University; Loughborough; On-site; GBP 27,000 - 29,000; Full time

Benefits offered by this job

Hybrid working options

On-site nursery

Pension schemes

Gym discounts

Job summary

Loughborough University is seeking a Finance Support Officer to join the Accounts Receivable team within the Financial Control section of the Finance Office. The role focuses on timely payments from students and commercial partners in a high-volume environment.

The successful candidate will have strong numeracy, finance procedures knowledge, and excellent communication with stakeholders, with duties including ledger administration, payment collection by phone and email, and Treasury support to

Qualifications

• Experience in a high-volume service environment with finance procedures.
• Ability to communicate with a range of stakeholders and maintain accuracy.
• Proactive approach to resolving financial queries.

Responsibilities

• Administer commercial and student ledgers in AR.
• Answer queries from students and collect payments by phone and email.
• Support Treasury in maintaining supplier bank details and safeguarding payments.
• Collaborate with Financial Control to improve processes.

Skills

Communication

Attention to detail

Problem solving

Stakeholder management

Job description

Full Time, Open-Ended Loughborough University is offering a fantastic opportunity to join its Accounts Receivable (AR) team in the role of a Finance Support Officer. The AR team sits within the Financial Control section of the University's Finance Office. The primary function of the AR team is to ensure that payments to the University are received on time, from both students and commercial partners. The ideal candidate will have experience of working within a high-volume service orientated department with good knowledge of finance procedures. Whilst a reasonable level of financial numeracy is required, the key attributes required are the ability to communicate with a range of stakeholders and attention to detail, as well as a proactive approach to problem solving. The role offers a variety of duties, with the key parts of this role involving administration of the commercial and student ledgers as well as answering queries from students and collecting payments, via phone and email. This role will also support the Treasury team to maintain records of supplier bank details, ensuring the University pays suppliers successfully and is protected against fraud, and there will also be opportunities to work with other sections of the Financial Control section.

For more information refer to the Job Description and Person Specification.

Informal enquiries should be made to Caroline Hawkes, Accounts Receivable Manager, by email at [e-mail]

Closing Date : 16th September 2026

Interviews will be held on the 28th / 29th September 2026

This is a great opportunity to work at the heart of the Finance Office, interacting with some of our key stakeholders and driving tangible benefits for the University.

Our Benefits

At Loughborough, our benefits are designed to support your life inside and outside of work, helping you to thrive and feel valued as part of our community. Examples of our benefits include:

• Time off - generous holiday allowance, including 14 university closure days and bank holidays, with the option to buy extra through our holiday purchase scheme
• Where you work - access to a range of fantastic facilities with plenty of green space across our 523-acre East Midlands campus, plus an exciting community at our London campus on the Queen Elizabeth Olympic Park
• Financial wellbeing - competitive pay, two excellent pension schemes, and everyday savings opportunities
• Support for you and those close to you - through our range of life event leave policies as well as access to an on-site nursery at our East Midlands campus, flexible and hybrid working options
• Health and wellbeing - discounted gym memberships and access to world-class sporting facilities, including physiotherapy, plus healthcare offers such as eyesight testing and wellbeing support
• Travel and sustainability - access to our electric vehicle and cycle-to-work schemes, as well as a variety of travel offers to support sustainable commuting
• Discover more about the full range of rewards and benefits at Loughborough University.

£27,290 to £28,778 per annum. Administrative Services Grade 4. Subject to annual pay award.