Finance Operations Team Leader

Rodericks Dental Partners; Northampton; On-site; GBP 45,000 - 55,000; Full time

Benefits offered by this job

Salary + Bonus Scheme

25 days annual leave + bank holidays

Personal day for you

Wellbeing support and health benefits

Career development opportunities

Role supports patient care across the

Business operations across UK

Job summary

Rodericks Dental Partners, Northampton, is seeking a Finance Operations Team Leader to head the transactional finance team. You will oversee cash reconciliations, accounts payable, refunds, and expense payments, ensuring accuracy and timeliness while maintaining controls and driving improvements.

You will coach two assistants, ensure compliance with policies, and collaborate with practice teams and senior finance colleagues to support patient care across the UK.

Qualifications

• Proven experience in a transactional finance role with cash reconciliation, AP or similar high-volume processing.
• Demonstrable ability to manage and develop a small team, setting clear priorities under deadlines.
• Strong systems aptitude and ability to learn multiple platforms.
• Exceptional attention to detail in high transaction volumes.
• Highly organised with strong time management and ability to handle cycles.
• Commitment to following controls and authorisation procedures.
• Clear, confident communicator with stakeholders across teams.

Responsibilities

• Lead weekly cash reconciliations across 220+ sites.
• Investigate variance risks, unbanked cash and late banking.
• Supervise patient refunds and accurate allocation of weekly refunds.
• Audit Excel expense claims against policy before payments.
• Own end-to-end BACS supplier payments via P2D system.
• Coach two Finance Operations Assistants to meet deadlines.
• Maintain controls log and process documentation for audits.
• Identify and propose improvements to system processes.

Skills

Cash reconciliation

Accounts payable

Team leadership

Process improvement

Attention to detail

Time management

Communication

Education

AAT qualification or equivalent

Tools

P2D system

Job description

Location: Northampton, NN4 5EZ

At Rodericks Dental Partners, Your Smile Matters Too. We care just as much about our people as we do about our patients. That’s why we’re creating an environment where you can grow, feel valued, and enjoy a healthy work-life balance.

Job Introduction

Finance Operations Team Leader

Location: Northampton, NN4 5EZ

We are looking for a Finance Operations Team Leader to lead and manage the Finance Operations Team, which forms the transactional engine of the RDP finance function. The team is responsible for ensuring that all financial transactions across the 220+ practice estate are processed accurately, completely, and on time — encompassing cash reconciliation controls, patient refund processing, accounts payable, and employee expense payments. The Team Leader is accountable for the integrity of all transactional flows into the general ledger, for maintaining tight financial controls, and for driving continuous improvement across the systems and processes the team depends on.

What You’ll Be Doing

• Lead Cash Reconciliation: Oversee weekly reviews of daily cash reconciliations across 220+ sites.
• Investigate Variance Risks: Track and resolve reconciliation differences, unbanked cash, and late banking.
• Supervise Patient Refunds: Manage the processing and accurate allocation of approximately 200 authorised refunds weekly.
• Enforce Expense Compliance: Audit Excel expense claims against company policy before processing payments.
• Manage Accounts Payable: Own the end-to-end BACS-only supplier payment process via the P2D system.
• Drive Team Performance: Manage, coach, and review two Finance Operations Assistants to meet deadlines.
• Strengthen Internal Controls: Maintain a controls log and clear process documentation for external audits.
• Improve System Processes: Identify system inefficiencies across multiple platforms to propose practical financial improvements.

Essential

What we’re looking for

• Proven experience in a transactional finance role covering cash reconciliation, accounts payable, or similar high-volume processing environments
• Demonstrable ability to manage and develop a small team, setting clear priorities and maintaining quality under deadline pressure
• Strong systems aptitude — comfortable learning and operating multiple platforms simultaneously, and capable of identifying when a system or process is producing incorrect outputs
• Exceptional attention to detail, particularly when working with high transaction volumes where errors can compound quickly
• Highly organised with strong time management skills, able to manage daily, weekly, and monthly cycles concurrently
• High integrity and discretion in handling sensitive financial and patient data, with a clear commitment to following controls and authorisation procedures without exception
• Clear and confident communicator, able to work effectively with practice teams, the Operations function, suppliers, and senior finance colleagues

Desirable

• Experience in a multi-site retail, healthcare, or hospitality environment where cash reconciliation across a dispersed estate is standard.
• Familiarity with workflow-based AP systems (such as P2D or similar)
• Experience of operating in an environment where source systems are not fully integrated, requiring manual reconciliation bridging
• AAT qualification or equivalent, or actively studying.

What We Offer You

• Competitive salary + Bonus Scheme
• 25 days annual leave + bank holidays
• Your Smile Matters Too: An additional personal day just for you
• Wellbeing support, employee assistance programme & health benefits
• Opportunities for career development and progression
• A role where your contribution directly supports patient care across the UK

If you are a confident and detail driven finance leader and want to be part of a team that truly values people, we’d love to hear from you.

Join us at Rodericks Dental Partners – where Your Smile Matters Too.