Finance Operations & Regulatory Support Specialist

Leapfrog Recruitment Consultants; United Kingdom; On-site; GBP 18,000 - 24,000; Full time

Job summary

Leapfrog Recruitment Consultants is seeking a hands-on Office Administrator to support financial services operations in the UK. You’ll help with reception, records, and learning regulatory processes while building relationships across the business.

Duties include coordinating supplies, handling post and courier services, assisting with AML/KYC tasks, and ensuring data quality across systems. You’ll communicate professionally with clients, advisers and service providers, while maintaining

Qualifications

• GCSEs or equivalent in English and Maths are required.
• Experience in financial services not essential; training provided.

Responsibilities

• Support day-to-day office operations, including reception and meeting room preparation.
• Coordinate office supplies, maintenance, post and courier services.
• Support workplace health and safety requirements.
• Maintain accurate physical and electronic client, statutory and business records.
• Manage document scanning, filing, archiving, storage and retrieval.
• Maintain accurate information across internal systems and support data quality initiatives.
• Process client instructions, requests, payments and case activities.
• Communicate professionally with clients, financial advisers and service providers.
• Manage and progress client cases, following up and escalating matters where required.
• Support inward funds monitoring, fee processing, risk assessments and client due diligence.
• Assist with AML, KYC and other regulatory processes where required.
• Contribute to process improvements and wider business support activities.

Skills

Organised

Customer-focused

Strong communication

Attention to detail

Multitasking

Confidential information handling

Education

GCSEs in English and Maths

Tools

Microsoft Office

Job description

Leapfrog Recruitment Consultants is seeking a hands-on Office Administrator to support financial services operations in the UK. You’ll help with reception, records, and learning regulatory processes while building relationships across the business.

Duties include coordinating supplies, handling post and courier services, assisting with AML/KYC tasks, and ensuring data quality across systems. You’ll communicate professionally with clients, advisers and service providers, while maintaining