Finance Operations Manager

Caring for Communities and People; Cheltenham; On-site; GBP 42,000 - 45,000; Full time

Benefits offered by this job

25 days holiday

Enhanced sick pay

Life Assurance

Healthcare cashback

Induction & training

Proud2Be group

Workplace Welfare

Staff development

Job summary

Caring for Communities and People (CCP) is seeking an experienced Finance Operations Manager to lead payroll, accounts payable and housing management finance while developing the finance team. Reporting to the Chief Finance Officer, you will drive improvements in financial systems, spreadsheets and processes to increase efficiency and effectiveness.

We value hands-on leadership, a practical mindset, and the ability to coach colleagues.

Qualifications

• Strong financial management experience including preparation of management accounts and budgets.
• Strong working knowledge of UK payroll and ability to provide technical oversight.
• Advanced Excel skills to develop, review and troubleshoot complex spreadsheets.
• Proven track record delivering improvements to financial systems and processes.

Responsibilities

• Oversee payroll, accounts payable and housing management finance.
• Support and develop the finance team and drive improvements in systems and processes.
• Lead in-house financial controls and reconciliations.
• Collaborate with CFO and senior stakeholders to implement efficient practices.

Skills

UK payroll

Financial management

Advanced Excel

Financial systems

Team development

Process improvement

Job description

Caring for Communities and People (CCP) is looking for an experienced proactive Finance Operations Manager to lead our finance operations and help develop our team.

Reporting to the Chief Finance Officer, you will oversee payroll, accounts payable and housing management finance. You will support and develop the finance team, using your technical expertise to drive improvements in financial systems, spreadsheets and processes, to increase efficiency and effectiveness.

We're particularly looking for someone with:

• Strong financial management experience, including the preparation of management accounts and budgets, financial reconciliations and maintaining effective financial controls.
• Strong working knowledge of UK payroll and the ability to provide technical oversight and guidance.
• Advanced Excel skills, with the ability to develop, review and troubleshoot complex financial spreadsheets.
• A proven record of independently identifying and delivering improvements to financial systems and processes.
• Experience coaching and developing teams, building their confidence and ownership.
• A practical, solutions-focused approach, with the technical skills to resolve problems and put improvements into practice.

This is an office-based role in Cheltenham, working alongside our established finance team. Working together in person helps us share knowledge, develop colleagues, solve problems and maintain effective financial operations.

This is a great opportunity for a capable, solutions-focused finance professional who enjoys developing people, improving processes and making a positive contribution within a purpose-driven charity.

If you have any special access requirements or other support needs throughout the application process (including an interview), please contact us so that we can let you know how we can support you.

We welcome and encourage applications from everyone, regardless of age, disability, gender, ethnicity, religion and sexual orientation. We are facing diverse problems, so need diverse people to tackle them.

About Us

Established in 1989, Caring for Communities and People (CCP)is a registered charity propelled by an unwavering commitment to addressing homelessness, family breakdown, and social exclusion. We are driven by our values-based approach, caring deeply about the individuals and families we serve. Our supportive programs aim at developing long-term solutions to societal challenges. Over the years, we've consistently made tangible impacts in communities across Gloucestershire, Worcestershire, Herefordshire, South Gloucestershire, Bristol, Wiltshire, Dorset, and Devon.

What We Offer

• 25 days holiday, plus public holidays, with an additional day added per year and option to purchase more^
• Enhancedsick pay (up to 30 days full pay and 30 days half pay)
• Life Assurance cover(3 times your annual salary in the event of your death)
• Free subscription to Benenden healthcare cashback plan or Perkbox discounts
• Investors in People Gold accredited employer, committed to making the workplace better for you.
• Comprehensive induction and ongoing training and development.
• Option to join various groups, including Proud2Be, Green Impact, Health & Safety, and Health and Wellbeing.
• In-house Workplace Welfarefor support when needed
• (Benefits are for contracted staff only not bank workers)

Are Your Values Aligned with Ours?

We look for staff who embody our SPIRITvalues:

• Showgratitude and appreciation.
• Pride in your work.
• Integrityis everything.
• Reflectand learn.
• Improvecontinuously.
• Takeyour best self everywhere.

Pay:£42,000-£45,000 per annum (Band G)

Closing Date:5:00pm 15th November 2026-We reserve the right to close this vacancy early, depending on the number and quality of applications received. Early applications are therefore encouraged.

CCP is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all.

Our robust Safeguarding Policy guides our recruitment process. We believe in the rehabilitative power of employment and working toward a purpose, so a prior conviction will not necessarily prevent you from joining CCP. Please note this role is subject to satisfactory pre-employment checks and also an enhanced check by the Disclosure & Barring Services, paid for by CCP.

^Annual Leave entitlement will be pro-rata for Part-time staff. Working on public holidays due to a rota pattern will be compensated with time off in lieu. An extra day of leave accrues for each completed financial year (capped at 5). Purchasing additional holidays is capped at 5 per year.

^^Contracted staff only. Business mileage (55p a mile) is paid for any daily miles over and above the distance from your home to the allocated workplace location and back. You'll need awell-maintained vehicle with valid tax, MOT andInsurance covering business use.

£10,492 per annum - Band A (£26,230 FTE)