Finance Officer/Credit Controller

Career Choices Dewis Gyrfa Ltd; Cheltenham; On-site; GBP 29,000 - 35,000; Full time

Benefits offered by this job

Pension scheme

Private health care options

Christmas shutdown

Free lunches

Sport facilities

Job summary

Hays Accountancy & Finance in Cheltenham is recruiting a Finance Officer/Credit Controller to manage billing and credit control, ensuring accurate invoicing and timely debt collection.

You will work with the Billing & Collections Manager, handle direct debit processing, improve processes, and maintain customer records, with a salary up to £32,000 per annum.

Qualifications

• Experience in credit control and debt recovery.
• Strong data management skills for invoicing.
• Able to work under pressure and meet deadlines with high accuracy.
• Excellent communication skills and professional telephone manner.

Responsibilities

• Credit control and billing duties including monitoring outstanding fees and payment plans.
• Escalate issues to senior management and assist with debt reporting.
• Prepare and issue termly fee bills and reconcile billing accounts.
• Maintain customer records, reconcile payments and resolve queries.
• Support process improvement projects for billing/income processes.
• Process direct debit collections and ensure BACs compliance.

Skills

Credit control

Billing accuracy

Communication

Data management

Problem solving

Tools

Direct debits

Billing software

BACs compliance

Job description

Your new company Hays Accountancy & Finance are exclusively partnering with an established & prestigious educational organisation to recruit a dynamic & hands-on Finance Officer/Credit controller to join their team in Cheltenham, Gloucestershire.

Reporting directly to the Billing & Collections Manager, you will be responsible for the day-to-day management of fees and income, ensuring billing is accurate, along with credit control processes to ensure overdue accounts are monitored and followed up professionally.

This is an exciting and varied opportunity for a Finance Officer/Credit Controller to join the organisation through a period of process improvement and change, where you can really add value and make the role your own.

Best suited to finance professionals with previous Credit Control experience, who enjoy relationship building both internally & externally.

Your new role Your key duties will involve credit control processes, including monitoring outstanding fees, managing payment plans and escalating any issues to senior management, along with assisting with debt reporting.

You will prepare and issue termly fee bills, reconcile billing accounts, maintain accurate customer records, reconcile payments, resolve accounts queries directly with the customers, along with supporting process improvement projects for the billing/income processes.

You will prepare and process direct debit collections, administer direct debit processes in compliance with BACs regulations, and investigate any failed collections.

You will support maintaining the fees billing system, working closely with other teams around the organisation to ensure accurate data input.

This is an evolving and changing position where you can really add value working within a close-knit team, reporting directly to the Billing & Collections Manager.

What you'll need to succeed

To be considered for this permanent Finance Officer/Credit Control role, you will need some experience in a similar position, a team player who is comfortable working within a close-knit team.

A strong problem solver capable of using their own initiative, experience of accurate data management for invoicing and proven experience of debtor management.

The ability to work under pressure to meet deadlines with high accuracy, excellent communication skills and a telephone manner to build both internal and external relationships.

Experience with financial systems, adaptable to organisational needs, and a process improvement mind-set.

Experience within the education sector or school finance, billing systems, business to customer collections and knowledge of direct debit collections would be advantageous but not essential.

What you'll get in return

This permanent Finance Officer/Credit Control role offers a permanent salary up to £32,000 per annum, dependable on experience based in Cheltenham, Gloucestershire.

A full-time role with benefits including a contributed pension scheme, use of organisations sport facilities, free lunches, life insurance, private health care options, a Christmas shutdown and more.

A great opportunity to really add value by joining one of Cheltenham's most well-known educational organisations during a period of change and transformation.