Finance Manager

Serco USA; Hook; Hybrid; GBP 65,000 - 90,000; Full time

Benefits offered by this job

Company car / £4200 cash alternative

Private healthcare

Bonus scheme up to 20%

Flexible working considered

Pension - 6%

Job summary

Serco is transforming its Finance function to support future growth and is building a UK-led Global Finance Services (GFS) Hub. The Finance Manager will own end-to-end Record-to-Report for the UK division, overseeing a mixed onshore and offshore team and driving standardisation, control and continuous improvement across 80 contracts and 2.4bn revenue.

The role is hybrid with 3 days onsite at the Hook office (RG27 9UY), reporting to Senior Finance Manager and shaping how Finance operates across

Qualifications

• Qualified accountant with strong technical accounting knowledge.
• Experience leading onshore and offshore teams.
• Strong understanding of R2R processes and balance sheet control.
• Commercially minded with the ability to translate numbers into insight.

Responsibilities

• Lead, coach and develop a team of onshore Financial Accountants and offshore BPO resources.
• Own and deliver an effective month-end close across assigned cost and revenue streams.
• Review and approve material accounting adjustments, ensuring accuracy and control.
• Support Senior Finance Managers in understanding the results and the subsequent reporting.
• Own aged balance sheet items (WIP, debt, accruals, prepayments) and drive resolution with stakeholders.
• Review balance sheet reconciliations, ensuring compliance with the Serco accounting manual.
• Build strong relationships with operational teams to improve financial processes and efficiency.
• Drive a continuous improvement mindset, embedding better, smarter ways of working.
• Partner with other Finance Managers to ensure standardisation, documentation, compliance and control.

Skills

Qualified accountant

Team leadership

Monthly financial reporting

Balance sheet control

Education

ACA/ACCA/ACMA

Job description

Finance Manager

Hybrid - X3 days onsite at our Hook office, RG27 9UY

Full Time, Permanent

Band 2

Join Serco's Finance Transformation and help build the engine of growth

Serco is transforming Finance to support its future growth, creating a UK-led Global Finance Services (GFS) Hub at the heart of the organisation. This hub is designed to be a true engine of growth - delivering accurate, timely and well-controlled financial information while driving standardisation, efficiency and continuous improvement across the business.

This is an exciting opportunity to join that transformation in a key leadership role, owning the end-to-end Record-to-Report (R2R) process for the UK Division and helping shape how Finance operates across a complex, contract-led organisation.

The role

As Finance Manager, you'll be responsible for delivering accurate, timely and controlled financial results across Serco's UK business, which spans c.80 contracts across five business units and generates annual revenues of approximately £2.4bn.

Reporting to the Senior Finance Manager, you'll lead a mixed onshore and offshore team of Financial Accountants, overseeing month-end close, balance sheet integrity, and high-quality financial reporting. You'll play a critical role in supporting accurate A2R delivery and while continuously improving Finance processes and ways of working within the GFS Hub.

As part of the expansion of Serco's Global Finance Services (GFS) Hub, we are hiring multiple Finance Managers to lead key areas within the end-to-end Record-to-Report (R2R) process. These roles will span the following specialist areas:

• Procured Services
• Employee Costs
• Intercompany & Recharges
• Revenue & Billing

Each role will own delivery of accurate, timely and well-controlled financial accounting within its specialist area, while working to common standards and ways of working across the Finance Hub. While the technical focus may differ, all roles share the same core purpose: leading teams, strengthening controls, driving continuous improvement and supporting high-quality financial insight across Serco's UK business.

As part of this you'll:

• Lead, coach and develop a team of onshore Financial Accountants and offshore BPO resources
• Own and deliver an effective, efficient month-end close across assigned cost and revenue streams
• Review and approve material accounting adjustments, ensuring accuracy and control
• Support Senior Finance Managers in understanding the results and the subsequent reporting
• Own aged balance sheet items (WIP, debt, accruals, prepayments) and drive resolution with stakeholders
• Review balance sheet reconciliations, ensuring compliance with the Serco accounting manual
• Build strong relationships with operational teams to improve financial processes and efficiency
• Drive a continuous improvement mindset, embedding better, smarter ways of working
• Partner with other Finance Managers to ensure standardisation, documentation, compliance and control

What you'll need to do the role:

You'll be someone who:

• Is a qualified accountant (ACA, ACCA, ACMA or equivalent)
• Has strong experience delivering monthly financial reporting in a complex environment
• Is control- and process-oriented, with a clear view of best practice
• Enjoys leading and developing teams, both onshore and offshore
• Builds strong relationships with Finance and non-Finance stakeholders
• Has a natural continuous improvement mindset and appetite for change
• Is comfortable dealing with ambiguity, incomplete data and complex stakeholder demands

Essential experience & skills:

• Qualified accountant with strong technical accounting knowledge
• Experience leading teams and managing performance
• Strong understanding of R2R processes and balance sheet control
• Commercially minded, with the ability to translate numbers into insight
• Proven ability to improve processes and drive efficiencies
• High levels of integrity, diligence and professional credibility

Why Serco:

You'll be part of a high-profile Finance transformation, playing a hands-on role in shaping Finance processes, systems and culture across a truly global organisation. Working in a collaborative, forward-thinking environment, you'll gain standout experience delivering meaningful change while building strong foundations for long-term career opportunities across Serco.

What we offer:

• Company car / £4200 cash alternative
• Private healthcare
• Bonus scheme of up to 20%
• Flexible working considered
• Pension - 6%
• Chance to contribute to innovation in the public services
• A company passionate about diversity and inclusion
• Serco discounts which include cinema, merlin entertainment and online shopping discounts, and discounts on mobile phone plans and leisure centre memberships.
• A range of benefits to support the health and wellbeing of you and your family such as Employee Assistance Programme, Simply Health Cash Plans, and more.
• A wealth of career development training to suit your future aspirations. These range from role specific training, leadership coaching, formal study and much more to support you to build your career with Serco.
• A safe and supportive culture.

#NewFinanceHub

All Serco employees must ensure that their current line manager is aware of their application. For confidential enquiries please contact MyHR. Serco are Disability Confident Leader employers and are committed to employing and retaining people with disabilities. Disabled applicants who meet the minimum criteria for the job will be given the opportunity to demonstrate their abilities at an interview. For help with your application please contact 0345 010 4000.